Supervisor, SRE TechOps CICD (Remote, IND)

About the Role:

Join CrowdStrike's internal SRE team as an Engineering Supervisor where you'll lead a team of Site Reliability Engineers focused on the automation, reliability, and observability of our internal developer platform. This platform empowers thousands of CrowdStrike engineers to build and deploy software rapidly, efficiently, and at scale.

As an Engineering Supervisor on the Technical Operations team, you are first and foremost a people leader. You will run a high-performing team with deep expertise across load balancers, relational and non-relational databases, message queues (Kafka, Pulsar, RedPanda), caching layers (Redis, Valley, Varnish), and SLI/SLO reporting. You'll be responsible not just for what the team ships, but for how they grow — through regular 1:1s, clear delegation, career development, and a culture of mentorship and operational excellence.

Beyond your team, you'll build and maintain key relationships with technical leaders across the organization, contribute to architectural direction, and ensure the services your team owns are positioned for the company's next level of scale. You will 'dot line' to US based managers to assist their teams in executing on projects and the mission.

Additionally, you'll be responsible for cultivating a team that values mentorship, continuous learning, and operational excellence.

What You'll Do

People Leadership

• Lead a team of SREs through regular 1:1s, goal setting, performance feedback, and career development conversations

• Identify capability gaps on your team and create actionable development plans to close them

• Delegate full workstreams with clear authority - not just tasks - and coach engineers through ambiguity rather than solving problems for them

• Hire, onboard, and retain strong engineering talent

• Foster a team culture centered on psychological safety, continuous learning, and operational excellence

• Serve as the escalation point for blockers, cross-team dependencies, and prioritization conflicts

Technical Leadership

• Support the CICD environment by monitoring availability and maintaining a holistic view of system health

• Build software and systems to manage platform infrastructure and applications

• Drive automation solutions for service deployment and operational workflows

• Gather and analyze metrics from operating systems and applications to assist in performance tuning and root cause analysis

• Participate in system design, platform management, and capacity planning

• Mentor and drive the team to integrate agentic and AI-assisted workflows into existing team processes

Strategic Contribution

• Align team initiatives with broader organizational objectives and communicate roadmap direction clearly to your team

• Investigate and evaluate emerging technologies; provide recommendations that support future roadmap goals

• Create and maintain automated reporting on service health, compliance, and team output on a regular cadence

• Partner with peer supervisors, managers, and senior engineering leaders to drive cross-team improvements

What You'll Need:

People Management

• 3+ years of experience directly managing engineers, including performance management, career development, and hiring

• Create an environment where engineers learn, take ownership, and operate with increasing autonomy

• Demonstrated ability to lead and develop distributed, remote teams across multiple time zones

• Experience delegating technical workstreams (not just tasks) and holding engineers accountable to outcomes

• Strong communication skills - able to give direct, specific feedback and navigate disagreement to resolution

Technical

• 7+ years of experience working in large-scale production SRE or infrastructure environments

• 2+ years of experience leveraging and integrating AI workflows to increase efficiency

• On-Premise and Cloud expertise deploying and operating:

• CI/CD tools (Jenkins, GitLab CI, Bazel, GitHub Actions)

• IaC provisioning (Terraform, Ansible, Chef, Puppet)

• Source code management (Bitbucket, GitLab, GitHub)

• Monitoring and observability (Prometheus, Grafana, Splunk, Datadog, Humio/LogScale)

• Experience operating, deploying, and scaling applications on Kubernetes

• Extensive experience deploying and managing data infrastructure (Postgres, Opensearch, Kafka, Redis/Valkey) at scale

• Proficiency in common scripting languages (Python, Go, Bash, PowerShell)

• Experience with storage technologies (SAN, NAS, NFS, Object Storage)

• Security-first mindset with a working understanding of cybersecurity principles

General

• Proven ability to make well-informed, timely decisions under ambiguity

• Ability to balance short-term operational needs against long-term strategic goals

• Self-directed learner who takes initiative in fast-moving environments

• Must be able to work with a distributed team across multiple time zones

• Meticulous attention to detail

Bonus Points:

• Familiarity with networking patterns (Load balancers, DNS, VIPS, Routing, Firewall rules)

• Knowledge of multiple cloud hyperscalers such as AWS, Azure, GCP, Oracle)

• Experience with data science principles and tooling such as Apache Airflow, Apache Spark, etc

#LI-VJ1

#LI-Remote

Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.