Clinical Relations Specialist II

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office, Various outside weather conditions

Job Description

Supports the delivery of recruitment objectives by accessing patients suitable for clinical studies at the sites through all forms of community outreach activities. Cultivates relationships within the community, including GP and hospital networks, Key Opinion leaders in the community and managers/leaders in other institutions that may provide access to patients

Day to day responsibilities:

• Supports the delivery of recruitment objectives, business growth and randomization targets by taking responsibility for the recruitment, engagement and retention of patients at the sites. 

• Builds a strong network with non-medical partners (Patients advocacy groups, sport groups, social clubs, schools, retirement houses) to strengthen the awareness of clinical trials.

• Locates, schedules and attends various community wide events that allows faceto-face interaction to obtain opt-in database leads.

• Cultivates and maintain respectable relations with the community and promote clinical trials attend community events.

• Maintains knowledge of current enrolling studies, timelines for the studies and protocol requirements.

• Ensures an increase to the database and actively contributes to initiatives and strategies to enroll potential participants onto the database.

• Distributes flyers, posters and other advertising material as appropriate to increase awareness of clinical trials.

• Ensures technology is utilized to fullest extent in recruitment strategies to secure on-time Enrollment.

• Manages projects and act as point of contact for various internal client.

Education and Experience: 

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years).

• In some cases an equivalency, consisting of a combination of appropriate education, training 

• and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. 

Knowledge, Skills and Abilities:

 

• Good planning, organization and time-management skills with ability to effectively prioritize workload

• Solid interpersonal and problem solving skills to enable working in a multicultural matrix organization 

• Good written and verbal communication skills

• Presentation skills

• Ability to multi-task

• Proactive and detail-oriented

• Ability to work independently as well as in a collaborative team environment

• Strong business acumen and positive attitude

• High degree of accuracy, concentration and proofing skills

Management Role:

No management responsibility

Working Conditions and Environment: 

• Work is performed in an office environment with exposure to electrical office equipment. 

• Occasional drives to site locations with occasional travel both domestic and international.

Physical Requirements:

• Frequently stationary for 6-8 hours per day. 

• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. 

• Frequent mobility required. 

• Occasional crouching, stooping, bending and twisting of upper body and neck. 

• Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. 

• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.

• Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. 

• Accelerated Enrollment Solutions is a business unit of Pharmaceutical Product Development, LLC, a Delaware limited liability company (“PPD”), 

• collectively made up of Acurian, Inc. and Synexus, each a subsidiary of PPD. 

• Frequently interacts with others to obtain or relate information to diverse groups. 

• Works independently with little guidance or reliance on oral or written instructions and plans work 

• schedules to meet goals. Requires multiple periods of intense concentration. 

• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence.