Field Service Expert

Confirmed live in the last 24 hours

Valmet

Pekanbaru

On-site

Posted May 1, 2026

Job Description

Field Service Expert – Pulp Mills (Lime Kiln & Pulping Maintenance)

Location: Pekanbaru, Indonesia

Are you a hands-on mechanical field service professional with strong Lime Kiln experience?

At Valmet, our field service professionals play a critical role in helping pulp mills improve reliability, safety, and maintenance performance. We are now looking for a Field Service Expert – Pulp Mills (Lime Kiln & Pulping Maintenance) to strengthen our service capability in Indonesia and selected APAC customer cases.

Valmet’s field service teams support customers with inspections, shutdowns, maintenance, troubleshooting, audits, installations and remote support. In pulp mills, our field services cover key process areas including white liquor plant and lime kiln systems, as well as broader pulping processes and equipment.

In this role, you will

Deliver on-site field service support with primary focus on Lime Kiln and White Liquor Plant related maintenance and advisory work
Provide backup support across Fiberline and pulping maintenance
Support inspections, audits, troubleshooting, shutdown execution, mechanical follow-up and alignment-related work
Advise customer maintenance teams and contractors during service execution
Prepare professional service reports with findings, recommendations and follow-up actions
Identify spare parts, service, upgrade and maintenance opportunities from site work
Support technical scope definition, quotation input and customer discussions together with Valmet sales and service teams
Train customer personnel and transfer maintenance know-how
Travel within Indonesia and provide selected APAC support when needed

What we expect from you

Diploma or degree in Mechanical Engineering
Solid hands-on experience from Lime Kiln / White Liquor Plant environments
Experience with rotary equipment alignment
Experience in shutdown execution
Ability to supervise contractors and coordinate practical site work
Good communication skills in English
Willingness to work at customer sites, including weekends and extended site hours when required

It is an advantage if you also have

Experience in broader Fiberline / pulping maintenance
Experience in field service reporting and customer recommendation presentations
Experience in service sales support, quotation input or identifying improvement opportunities at site

Why join Valmet field services?

Valmet field service professionals work close to the customer and support maintenance, shutdowns, audits, inspections and practical problem-solving both on site and remotely. Our teams combine local presence with access to a global expert network, helping customers improve reliability, performance and long-term success.

If you enjoy practical site work, customer interaction, and solving real maintenance challenges in pulp mills, this is a role where you can make a direct impact.