About the role

Aplyr's Quick Take

This role is about managing customer relationships to ensure they get the most out of Scality's products, driving satisfaction and retention while also looking for upsell opportunities. It's a strategic position focused on revenue growth rather than traditional support tasks. You'll be expected to travel to customer sites regularly.

Good fit

This role is ideal for someone with 3 to 6 years of experience in customer success or account management, who excels at relationship-building and has a proactive approach to driving customer outcomes. A background in tech or data storage would be beneficial.

Worth noting

The position emphasizes strategic growth and revenue generation rather than just support, which may appeal to those looking to make a significant impact. Regular travel to customer sites is required, which could be a downside for some.

Department: CS

Reporting to: VP CS EMEA & APAC

TYPE : FULL TIME – HYBRID ( Regular travel to customer sites)

Location: FR

Experience: 3 to 6 years

About Scality:

Scality solves organisations’ biggest data storage challenges: growth, security, performance, and cost. Designed for end-to-end cyber resilience, only Scality S3 object storage with CORE5 safeguards data at every level of the system, from API to architecture. Its patented MultiScale Architecture enables limitless, independent scalability in all critical dimensions to meet the unpredictable demands of modern workloads. The world’s most discerning companies depend on Scality to accelerate high-performance AI initiatives, optimize cloud deployments, and defend their data with confidence. Recognized as a leader by Gartner, Scality software is reliable, secure, and sustainable. Follow us on LinkedIn. Visit www.scality.com and our blog.

About the role:

This is not a support role: it is a strategic, revenue-driving position where your ability to build trust and drive outcomes will directly shape Scality’s growth in key markets. As a Customer Success Manager (CSM), you will be the trusted advisor ensuring our customers not only achieve their desired outcomes but also unlock the full potential of our products. This role is all about building lasting relationships, driving product adoption, and maximizing customer satisfaction and retention — while seizing opportunities to grow revenue by identifying and nurturing upsell, cross-sell, and renewal opportunities. Your impact will directly shape both customer success and business growth.

Skills & Tags

rust ai data product design

Aplyr's read

Scality excels in software-defined storage, attracting tech-savvy professionals focused on innovative cloud solutions for managing unstructured data at scale.
Synthesized from recent postings & public sources

What's promising

•Scality's RING product is a leader in scalable cloud storage solutions.
•The company offers opportunities in diverse roles from engineering to customer success.
•Scality's focus on unstructured data management is crucial in today's data-driven landscape.

What to watch

•Scality faces intense competition from larger cloud storage providers.
•Limited public information about the company's financial performance and growth trajectory.
•Temporary roles may indicate uncertainty in long-term staffing needs.

Why Scality

•Scality specializes in software-defined storage, a niche yet critical market segment.
•Their RING product is specifically designed for scalability and flexibility in cloud environments.
•Scality's solutions are tailored for managing large volumes of unstructured data, setting them apart in the IT sector.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Scality

Scality

scality.com

View company

Scality is a software-defined storage company that provides solutions for managing large volumes of unstructured data. Their flagship product, RING, is designed for cloud storage and data management.