About the role
Job Description
Designs and develops new IT voice solutions/capabilities to solve large, complex business problems and deliver new capabilities.
Responsible for technical planning, designing, development and modification of new and existing IT voice solution specifications and applications.
This includes technical design of content structure, user/process flows and interfaces.
Proficient in IT voice technologies, platforms and architecture.
Manages large information technology vendors in the technical aspects of designing and developing IT voice solutions.
Qualifications
Bachelor's or Master's Degree or equivalent.
At least 8+ years relevant experience in IT voice roles.
Expert knowledge, experience and certifications for Microsoft Teams Voice is required.
Expert knowledge of Call Center solutions is required. Specific knowledge of the Sinch platform is desired.
Proficiency and certification in cloud design and architecture (AWS required, Azure and Google Cloud optional)
Ability to communicate and collaborate efficiently with global and diverse teams
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required:
10% of the TimeShift:
DayDuration:
No End DateJob Function:
ITAplyr's read
Agilent Technologies excels in life sciences and diagnostics, attracting professionals skilled in engineering, software, and scientific research.
What's promising
- •Agilent is a leader in life sciences and diagnostics, offering cutting-edge technology.
- •The company invests heavily in R&D, driving innovation in laboratory solutions.
- •Agilent's global presence provides diverse career opportunities in various regions.
What to watch
- •Highly competitive industry may pressure Agilent to continuously innovate.
- •Fluctuations in global markets can impact financial stability and growth.
- •Complex product lines require specialized knowledge, limiting entry-level opportunities.
Why Agilent Technologies
- •Agilent integrates advanced technology with scientific expertise for comprehensive lab solutions.
- •The company offers a unique portfolio in applied chemical markets.
- •Agilent's strong focus on diagnostics differentiates it from competitors in life sciences.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Agilent Technologies
Agilent Technologies is a global leader in life sciences, diagnostics, and applied chemical markets, providing instruments, software, services, and consumables for laboratories.
