Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

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This role utilises expert knowledge in the specific fields of administration / product / process to resolve technical problems, usually in support of administrative queries/issues. The incumbent is individually accountable for achieving results through own efforts.

Responsibilities

• Perform client identification and verification on the Financial Intermediary relationships, including individuals, entities, asset management companies.

• Investment advisors, and investment managers from a wide range of jurisdictions.

• Supports the business with all aspects of data remediation.

• Ensure that data quality standards are being adhered to and support the Remediation Team Manager with the review and monitoring of outstanding audit actions.

• Follows standardised processes and provides administrative support in line with normal business functioning.

• Delivers on daily production standards and adheres to service and quality standards.

• Provides an indirect service to customers and intermediates.

• Responds to immediate requirements within procedure.

• Uses standard administrative techniques to coordinate own work.

• Product and process knowledge in different areas may differ but basic skills remain the same.

• May act as mentor / resource to less experienced Administrators.

• Acts as a support person and / or point of escalation for complex and difficult cases / clients.

Administration

• Produce, update, and provide best practice support on a wide range of Microsoft documents, databases, and other departmental systems.

Document Preparation

• Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software.

• Also responsible for gathering and summarizing data for reports.

Data Collection and Analysis

• Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.

Insights and Reporting

• Extract and combine data to generate standard reports.

Operational Compliance

• Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

These responsibilities offer an overview of the role and are not confined or restricted solely to what is listed.

Qualifications and Experience required

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• 2-3 years of experience in AML/KYC within time- sensitive remediation projects.

• Strong understanding of the various elements of an AML/Compliance Program

• Excellent communication skills

• The ideal candidate must have an advanced working knowledge of Excel and Word

• Multiple stakeholder management at mid-senior management level, including stakeholders from the business, client services and third-party organisations.

• Ability to work independently and with minimal supervision

• Must be able to work well under pressure during tight deadlines

• Strong attention to detail and organisational skills

• Previous experience with the banking sector or investment management/funds industry.

Skills

Accounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Executing Plans, Financial Acumen, Management Reporting, Numerical Aptitude, Oral Communications, Report Review

Competencies

Directs Work

Drives Results

Ensures Accountability

Manages Complexity

Optimizes Work Processes

Plans and Aligns

Tech Savvy

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Closing Date

23 April 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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