Banquet Captain/Server

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Luxurious mountain lodge in the heart of the American West. Nestled in a verdant mountain valley, Five-Star Four Seasons Resort and Residences Jackson Hole is surrounded by some of America’s most rugged peaks, celebrated ski runs and wildlife in nearby Grand Teton National Park. Adventure for every season awaits, complemented by luxurious guest rooms and onsite amenities.

Summer Temporary

Responsibilities

• Serves guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.
• Acts as a leader to the team, taking daily responsibility over the Servers and House Attendants.
• This position requires communicating with not only coworkers but also guests in a clear and concise manner.
• Be attentive to the needs of all guests in the function spaces, providing them with dependable, prompts, and enthusiastic service.
• Assist with the physical set-up and take down of banquet rooms.

• Offer pre-determined menu selections to each table.

• Communicate guest orders including any special needs or requests to the Banquet Manager or kitchen.

• Transport items to the guest table in a timely manner to ensure proper food quality.

• Greet guests in a professional manner and respond urgently and appropriately to guest concerns and requests.

• Respond urgently and appropriately to guest concerns and requests. 

• Assist with set-up and breakdown of banquet events.

• Perform other tasks or projects as assigned by management.

Preferred Qualifications

• Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This include early mornings, evenings, weekends and holidays. 
• willing to accept assignments on as need basis, in order to promote teamwork.
• Preferred experience in a luxury hotel in food and beverage service or related work.

• Strong oral presentation skills.

• Ability to follow detailed instructions regarding events.

• Ability to multi-task in a high volume and demanding environment

• Strong problem-solving skills, ability to handle difficult situations

• Valid driver’s license and clean driving record

• Some travel may be required.

• Work authorization in the United States required

 

Benefits!

• Discounted housing available
• Employee Travel Program
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf