About the role
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Cage Supervisor, you play a key role in ensuring smooth cage operations by guiding your team through accurate, efficient, and compliant financial transactions. In addition to supporting a high level of guest service, you are responsible for ensuring alignment with company policies and with Federal, State, and local gaming regulations. Your leadership helps create a secure, seamless experience for both guests and team members, delivering the kind of service that leaves a lasting impression.
THE STARTING RATE: $27.00
THE DAY-TO-DAY:
Oversee daily cage operations by monitoring quality standards, delegating tasks, running shift reports, verifying and approving transactions in accordance with internal control standards
Ensure consistent delivery of exceptional guest service, resolve guest complaints, supervise and support programs such as MGM Rewards, MyVegas, and the MGM Rewards Mastercard and assist with MGM Rewards member requests and disputes professionally and promptly
Assist the Casino Cage Manager in balancing the banks at the end of each shift according to departmental variance policies and ensure that all reports and forms comply with Title 31 regulations
Issue FREEPLAY, complimentary play coupons, and adjust tier credits for guests as requested, in accordance with company policies and procedures
Collaborate with workforce management and the Casino Cage Manager to coordinate work schedules, handle vacation requests, and maintain attendance records to ensure adequate staffing levels
Promote a positive, inclusive work environment that values guest service, and ensure training and succession planning align with the company’s commitment to diversity
THE IDEAL CANDIDATE:
Must be 21 years of age or older
2+ years of prior relevant experience in cash handling or customer service required
Prior experience as a cage cashier
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off-shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11435
Are you ready to JOIN THE SHOW? Apply today!
Aplyr's read
MGM Resorts International is a leader in global entertainment, offering diverse roles from gaming to hospitality, attracting those who thrive in dynamic environments.
What's promising
- •MGM Resorts offers diverse career paths in entertainment and hospitality, from gaming to culinary arts.
- •The company is investing in AI and automation, indicating forward-thinking innovation and adaptation.
- •MGM Resorts' global presence provides opportunities for career growth and international experience.
What to watch
- •The hospitality industry can have irregular hours, impacting work-life balance.
- •MGM Resorts operates in a highly competitive market, which may affect job stability.
- •Limited public information about employee satisfaction and internal culture at MGM Resorts.
Why MGM Resorts
- •MGM Resorts combines hospitality with entertainment, offering unique roles like Props Technician for Blue Man Group.
- •The company is involved in cutting-edge projects like AI and automation internships.
- •MGM Resorts' iconic properties like Bellagio and MGM Grand provide prestigious work environments.
Aplyr’s read is generated by AI from public sources. Was it useful?
About MGM Resorts
MGM Resorts International is a global entertainment company that operates a portfolio of destination resorts and casinos, offering a variety of entertainment, dining, and hospitality options.
