About the role

Aplyr's Quick Take

This role is for a Lead NMS Engineer focused on transforming monitoring and event management tools for TNS. You'll design and improve the Network Monitoring Platform, ensuring system reliability and performance while collaborating with various teams. It's primarily an individual contributor role with leadership responsibilities in guiding observability practices.

Good fit

Ideal candidates have 10-15 years of experience in monitoring platforms and IT service management, with a strong background in system design and integration. A self-motivated, collaborative working style is essential.

Worth noting

The role emphasizes a significant level of autonomy and requires deep technical expertise in multi-vendor environments. The focus on revolutionizing the NMS platform suggests a transformative rather than maintenance-oriented position.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!

Overview

TNS is looking for a passionate, motivated NMS/Observability Lead to join our Observability capability. Responsibilities will be focused around on reimagining and transforming Monitoring and Event Management tooling and processes for the Enterprise.

This role is critical in ensuring the reliability, performance, and scalability of our systems by providing deep visibility into infrastructure and application behavior. You will collaborate with cross-functional teams to define observability standards and drive adoption of best practices across the organization.

Responsibilities

Primary Duties and Responsibilities:

Lead the design, implementation, and continuous improvement of the Network Monitoring(NMS) Platform
Establish guiding principles for Monitoring and Observability around NMS
Lead the investigation, due diligence, and design to revolutionize the NMS platform at TNS through intelligent integration of tools and data to benefit IT Service Management (ITSM) and Incident Management backed by Automation.
Document As-Is diagrams of current state tools, monitoring, and event management data flows. Work with and Collaborate with Architecture Teams to Design and Deliver.
Experience with integrating solutions in a multi-vendor environment, including SaaS environments.
Complete development life cycle experience from design through implementation.
Experience with command-line interfaces, graphical user interfaces, API development and integration, statistical monitoring, and analysis.
Demonstrable record of success designing, delivering and supporting enterprise class, scalable, high availability observability solutions.
Working knowledge of networking practices and automation development.
Self-motivated; Able to work independently or within a team environment, with minimum instruction from management.

Qualifications

Qualifications:

10-15+ years of experience running and maintaining Monitoring Platforms like Netreo, Solarwinds, Nagios, LogicMonitor etc.
10+ years of experience working with IT Service Management (ITSM) platforms like BMC Remedy, BMC Helix, ServiceNow.
8+ years of extensive hands-on experience with the configuration, debugging, and problem resolution of complex NMS platforms
Excellent communication and collaboration skills, with a focus on knowledge sharing and mentorship.
Certified in applicable NMS platform technologies

Optional Desired Qualifications:

Hands-on experience with monitoring and observability platforms such as Splunk, Splunk Observability Cloud (O11y), Grafana, Prometheus, Datadog
Strong scripting or programming skills (e.g., Python, Go, Bash).
Strong knowledge of cloud platforms (AWS, Azure, or GCP) and container orchestration (Kubernetes).

Education and Certifications:

B.S. (or equivalent) in Information Technology, Computer Science, or Electrical Engineering. MS preferred.

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Aplyr's read

TNS is a leader in payment processing, attracting tech-savvy professionals who thrive on innovation and secure transaction solutions.
Synthesized from recent postings & public sources

What's promising

•TNS is at the forefront of secure payment processing technology.
•The company offers diverse roles, from cloud infrastructure to network engineering.
•TNS has a strong focus on innovation in financial services.

What to watch

•The financial services sector can be highly competitive and volatile.
•Limited public information about TNS's work culture and employee satisfaction.
•Potential challenges in maintaining security standards amidst rapid technological changes.

Why TNS

•TNS specializes in cutting-edge payment processing solutions.
•The company emphasizes secure and efficient transaction facilitation.
•TNS offers a wide range of technical roles, indicating a robust tech infrastructure.

Aplyr’s read is generated by AI from public sources. Was it useful?

About TNS

TNS

tnsi.com

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Transaction is a leading provider of payment processing solutions, specializing in innovative technology to facilitate secure and efficient transactions.