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KYC/AML - Senior Onboarding Specialist, Market Operations

Forge GlobalForge Global·Financial Technology

Compensation

$100,000 - $110,000

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Posted

15 days

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About the role


At Forge, we know our team is our greatest asset. As technology innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our values of being bold, accountable, and humble. We experience the value that our vision brings to the world every day, helping the teams behind the greatest innovations of our generation, from space travel to artificial intelligence, and more.

With liquidity solutions, exclusive data and insights, a custody offering, and a vibrant marketplace, Forge’s goal is to build the best-in-class technology infrastructure to power a global private market that is transparent, accessible, and seamless for companies, their employees, and investors. Through Forge, employees can sell their private shares, employers can reward shareholders with pre-IPO liquidity and individual and institutional investors can participate in private unicorn growth.

Forge's differentiated global marketplace addresses rising demand among individual and institutional investors for exposure to private company stocks and is building a growing network effect.

Our ability to offer these powerful financial solutions has generated incredible interest from investors, demand from customers, and a need to grow our team to meet the needs of more companies, teams, and innovators in this way.


The Role:

The KYC/AML Senior Onboarding Specialist is responsible for ensuring compliance with regulatory requirements by conducting comprehensive due diligence and onboarding processes for new and existing clients. This role involves verifying customer identities, assessing potential risks, and ensuring adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) policies. The ideal candidate will have a strong understanding of regulatory requirements, exceptional attention to detail, and a commitment to maintaining the integrity of the organization’s compliance framework.

Location: This role requires 2-3 days a week in office in San Francisco, CA.

Responsibilities:

Customer Onboarding & Due Diligence

  • Conduct thorough KYC checks during the onboarding process, including verifying customer identification documents and information in line with regulatory requirements.
  • Perform risk assessments to classify clients into appropriate risk categories (low, medium, or high).
  • Identify and escalate potential red flags, including Politically Exposed Persons (PEPs) or individuals on sanctions lists.
  • Ensure all customer profiles are accurately maintained in the system and comply with company standards

Compliance & Risk Monitoring

  • Stay up-to-date with AML/KYC regulations and industry best practices to ensure compliance.
  • Assist in implementing internal policies, processes, and procedures to prevent financial crime.
  • Conduct ongoing monitoring of client accounts to detect unusual or suspicious activity.
  • Collaborate with Compliance, Risk, and Legal teams to manage escalations and resolve complex cases.

Documentation & Reporting

  • Maintain accurate records of all onboarding activities and supporting documents.
  • Prepare detailed reports for audits, regulatory reviews, and senior management.

Team Collaboration

  • Liaise with internal stakeholders, such as Sales, Legal, and Operations teams, to ensure smooth onboarding of clients.
  • Provide training and support to team members on KYC/AML policies and procedures.

Qualifications:

  • Bachelor’s degree in finance, law, business administration, or a related field.
  • 5+ years of experience in a KYC/AML onboarding role, preferably in banking, fintech, or financial services.
  • In-depth knowledge of KYC/AML regulations, including local and international standards (e.g., FATF, OFAC, FinCEN).
  • Strong analytical and investigative skills, with attention to detail.
  • Excellent written and verbal communication skills for client interaction and reporting.
  • Ability to manage multiple tasks and meet strict deadlines in a fast-paced environment.
  • Series 7 required
  • Series 24 required within first 90 days, certification in AML or compliance (e.g., CAMS, ICA, or similar) is a strong advantage.

Preferred Qualifications

  • Experience with ticketing solutions like Zendesk.
  • Familiarity with tools and platforms for identity verification, PEP screening, and transaction monitoring.

For residents of San Francisco, CA the annual salary range for this role is $100,000 - $110,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors


Upon offer, we conduct background checks that include employment and education verification, state, and county criminal history searches.


Forge is proud to be an equal opportunity employer committed to supporting a diverse and inclusive workplace. Our employment decisions are made without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, veteran status, or any other characteristic protected by federal, state, or local laws.


Skills & Tags

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Aplyr's read

Forge Global is a fintech innovator in private market trading, attracting tech-savvy professionals eager to shape the future of private equity transactions.

Synthesized from recent postings & public sources

What's promising

  • Forge Global offers a unique platform for trading shares in private companies, addressing a niche market need.
  • The company is expanding its technical team, indicating growth and investment in technology development.
  • Forge's focus on KYC/AML roles highlights its commitment to regulatory compliance and secure trading environments.

What to watch

  • The private market trading niche may limit Forge's market size compared to broader fintech solutions.
  • Competition from established financial institutions entering private markets could impact Forge's growth.
  • Forge's success heavily relies on the fluctuating valuations of private companies, posing a financial risk.

Why Forge Global

  • Forge Global specializes in a platform that facilitates liquidity in private markets, a rare focus in fintech.
  • The company combines financial expertise with advanced technology to streamline private equity transactions.
  • Forge's emphasis on marketplace middleware engineering sets it apart in the fintech landscape.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Forge Global

Forge is a technology company that provides a platform for private market trading, enabling investors to buy and sell shares in private companies.

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