Manager, Commercial Finance

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As the Manager, Commercial Finance at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

The Manager, Commercial Finance plays a critical role in driving financial visibility, accountability, and decision support across the organization. This role serves as a strategic finance partner to business leaders, owning planning and forecasting, business casing, KPI reporting, analytical deep dives, and budget-to-actual analysis.

The ideal candidate combines strong financial acumen with business curiosity and operational awareness. This individual translates data into insights, supports planning processes with rigor and discipline, and helps leadership understand performance drivers to inform decision-making and resource allocation.

This role requires both analytical depth and executive-ready communication, along with the ability to operate in a fast-paced, cross-functional environment.

What will you do?

• Prepare materials for Weekly and Monthly Business Reviews, Board presentations, quarterly updates, and strategic discussions.
• Lead actual vs budget analysis, including variance investigation, trend identification, and clear, actionable commentary for leadership.
• Develop and maintain KPI reporting for managers and department leaders, ensuring consistency, accuracy, and scalability.
• Drive solid operating cadence and financial discipline across monthly, quarterly, and annual forecasts and planning.
• Build strong relationships and influence business decisions with leaders across the BetterHelp organization as well as with the Finance counterparts at Teladoc, our parent company.
• Build and maintain financial models to support scenario analysis, resource planning, and long-term financial outlooks.
• Partner with the business to perform cost analysis, margin analysis, and overall economics for new products, features or bundles.
• Assist in initiatives to centralize data for more streamlined reporting and analytics.
• Contribute to process improvement initiatives and identify requirements for enhancements to existing systems and workflow; automate processes as possible.
• Query and manipulate data from various systems to reconcile discrepancies, identify root causes & trends, and summarize findings for leadership.
• Partner with Accounting during month-end and quarter-end close to validate financial results and ensure alignment between FP&A and actuals.
• Perform various ad-hoc analyses

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

Yes. We operate on PST and ca