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Senior

Senior Revenue Operations & Deal Desk Analyst

Confirmed live in the last 24 hours

Bugcrowd

Bugcrowd

Remote - UK
Remote
Posted April 16, 2026

Job Description

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.

Job Summary
We’re looking for a Senior Revenue Operations & Deal Desk professional to serve as a key partner across Sales, Finance, Legal, Customer Experience, and other cross functional partners driving alignment and operational excellence across the quote-to-cash process. This role owns end-to-end order management, ensuring accuracy, speed, and compliance while enabling scalable deal structures. You will leverage data to provide proactive insights into pipeline health, deal trends, and performance, helping sales leaders make informed decisions. In addition, you will support annual planning, including territory design, quota setting, process improvement and go-to-market execution.

Essential Duties and Responsibilities

  • Revenue Operations & Planning: Support annual planning (territories, coverage, segmentation) and build reporting for pipeline health, deal trends, and sales performance.
  • Data Integrity & Cross-functional Partnership: Audit and maintain data integrity across Salesforce and related systems, partnering with Business Systems, Finance, and other teams for operational alignment.
  • Order Management & Compliance: Own day-to-day order management, including quote review, approvals, and accurate booking execution in compliance with internal policies.
  • Deal Structuring & Escalation: Partner with Sales to structure deals efficiently and act as the primary escalation point for complex or non-standard deals to unblock and move them forward.
  • Deal Desk Management: Manage intake and prioritization of deal desk requests, ensuring timely turnaround and adherence to SLAs.
  • Policy & Governance: Enforce compliance with bookings policy and Rules of Engagement (ROE), identifying and flagging risks in deal structure, approvals, and data quality.
  • Process Improvement: Identify inefficiencies across deal desk and quote-to-cash workflows, driving scalable process improvements and partnering with Business Systems on system enhancements.
  • Reporting & Sales Support: Support Sales teams with proactive reporting for QBRs, pipeline reviews, forecast calls, and provide simplified dashboards for sales leadership.

Required Experience

  • 5+ years of experience in Revenue Operations, Sales Operations, or Deal Desk in a SaaS or high-growth environment.<
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