About the role
About Optima Medical
Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard.
Position Summary
Optima Medical is looking for a highly organized, people‑focused Office Manager to lead one of our primary care clinic locations. This role oversees daily clinic operations and ensures a smooth, efficient, and patient‑centered experience. The Office Manager will supervise clinical and administrative staff—including Medical Assistants and Front Desk team members—while supporting providers and maintaining workflow efficiency.
Key Responsibilities
- Oversee day‑to‑day operations of the clinic to ensure efficient patient flow and exceptional service
- Provide leadership, coaching, and support to Medical Assistants, Front Desk staff, and other clinic support roles
- Manage staff scheduling, timecards, performance, and general HR‑related tasks for the clinic team
- Assist with onboarding and training new employees
- Ensure proper use of eClinicalWorks (eCW) and support staff with EMR workflows
- Maintain compliance with clinic policies, procedures, and quality standards
- Monitor and manage clinic metrics, patient satisfaction, and operational performance
- Serve as the on‑site point of contact for providers, patients, and corporate departments
- Handle escalated patient concerns professionally and promptly
- Monitor inventory, supplies, and equipment to keep the clinic fully operational
- Support initiatives to increase efficiency, productivity, and overall clinic performance
Qualifications
- Medical Assistant (MA) certificate or diploma required
- Prior experience in medical office management, healthcare administration, or clinic leadership required
- Experience supervising clinical or administrative medical staff strongly preferred
- Knowledge of primary care or outpatient workflows
- Familiarity with eClinicalWorks (eCW) preferred
- Strong communication, leadership, problem‑solving, and organizational skills
- Ability to thrive in a fast‑moving, patient‑centered environment
- High school diploma required; additional medical or business education a plus
Why Join Our Team?
- Substantial growth opportunities
- Leadership and mentoring
- Resources to further career
- Fun work environment (lunches, events, holiday parties)
- Benefits (medical/vision/dental/401k/paid holidays)
- Supportive and positive work environment
Aplyr's read
Optima Medical specializes in innovative medical devices for neurological and hearing conditions, attracting healthcare professionals eager to work with cutting-edge technology.
What's promising
- •Optima Medical offers roles for new graduates, indicating strong support for career development.
- •The company is a leader in medical devices for neurological and hearing disorders, suggesting a focus on impactful healthcare solutions.
- •Frequent hiring of Physician Assistants and Nurse Practitioners shows a commitment to expanding patient care services.
What to watch
- •Limited public information about company culture makes it hard to assess workplace environment.
- •High frequency of office manager roles may suggest operational challenges.
- •Concentration on specific medical devices could limit exposure to broader healthcare innovations.
Why Optima Medical
- •Specialization in neurological and hearing impairment devices sets Optima Medical apart in the medical device industry.
- •Optima Medical's focus on new graduate roles highlights its commitment to nurturing fresh talent.
- •The company's global reach in medical devices provides diverse opportunities for career growth.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Optima Medical
Natus Medical Incorporated is a global leader in medical devices and software for the diagnosis and treatment of neurological disorders, hearing impairment, and other conditions.
Similar roles
Sr. Product Manager - Growth
iHerb
Sr. Product Manager - MarTech Platforms
iHerb
Senior Product Manager
Fictiv
Product Lead - Front Office - (CX, Sales, Service Marketing, Commerce)
Celonis
Product Lead - Front Office - (CX, Sales, Service Marketing, Commerce)
Celonis
Director, Product Management - Data Integration Platform
GHX (Global Healthcare Exchange)