Technical Product Manager

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new Technical Product Manager in India to join our growing Product Team. This individual will report into our Product Management Team Lead and drive product launches for customer-facing solutions that enhance brand loyalty, retention, and revenue across our website and app. If you have strong technical expertise, a strategic vision, and a passion for collaborating with cross-functional teams to champion customer-centric solutions, we’d love to hear from you! 

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday with a minimum schedule overlap of 4-5 hours per day with 8:00 a.m. to 5:00 p.m. U.S. Eastern Time to ensure effective collaboration

Base Salary: $37,000 - $46,000 USD per year

Responsibilities:

• Manage complex system integrations by overseeing third-party integrations. Understand how data flows between systems and ensure changes to one part of the platform do not create downstream issues in another.
• Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability, helping prioritize work against larger project and business goals.
• Collaborate on the strategy, discovery, and execution of initiatives involving complex system integrations, enhancements, and customer-facing features.
• Own the product backlog: create detailed, technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence.
• Facilitate Agile ceremonies such as standups, backlog grooming, sprint planning, and sprint reviews, ensuring the team delivers high-quality solutions on time.
• Balance technical debt, new capabilities, and operational improvements.
• Actively manage timelines and deliverables, focusing on interactions within and across departments; collaborate with key stakeholders to ensure deadlines are met.
• Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives.
• Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practic