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Sr. Specialist, Talent Acquisition

ConcentrixConcentrix·Business Process Outsourcing (BPO)

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Posted

5 days

01

About the role

Job Title:

Sr. Specialist, Talent Acquisition

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.

Role and Key Responsibilities:

  • Responsible for development, implementation and administration of recruitment programs

  • Direct the activities of a team who assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders

  • Set team goals and targets and monitor progress against recruitment department metrics.  Responsible for measuring team productivity.

  • Lead a team responsible for the execution of initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants

  • Work with hiring manager(s), HR, and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction

  • Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates

  • Coaches team in leveraging various resources -- internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source and attract qualified candidates

  • Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools

  • Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting

  • Promote the Company image to candidates and external service providers
     

   Key skills & knowledge

  • 6+ years of relevant experience

  • Bachelor's Degree preferred

  • Strong communication skills, both written and verbal

  • Ability to multi-task, prioritize, and meet timelines of deliverables

  • Proficiency in Microsoft Office

  • Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment

  • Sense of professionalism and ability to develop relationships

  • Strong attention to detail

  • Ability to handle and maintain confidential information

Educational Qualification:

  • Graduate
     

Disclaimer:

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.

Location:

IND Bangalore - Manyata Blk D4, 1st Flr

Language Requirements:

Time Type:

Full time
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Aplyr's read

Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.

Synthesized from recent postings & public sources

What's promising

  • Concentrix offers diverse career opportunities across technology and customer service roles.
  • The company has a strong global presence, providing international career mobility.
  • Investment in technology solutions enhances their competitive edge in customer engagement.

What to watch

  • High employee turnover is a common issue in the BPO industry.
  • Work-life balance can be challenging due to demanding client needs.
  • Limited public information about career growth opportunities within Concentrix.

Why Concentrix

  • Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
  • The company supports bilingual and multilingual roles, reflecting its global client base.
  • Concentrix's strategic partnerships enhance its service offerings and market reach.

Aplyr’s read is generated by AI from public sources. Was it useful?

03

About Concentrix

Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.

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