Principal Product Manager

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We’re looking for a Principal Product Manager in an individual contributor role to own the Agentic AI experiences and the underlying AI platform capabilities that power them. You will be responsible for defining how Agentic AI delivers value to our customers across the Pipedrive CRM, shaping experiences that are safe, reliable, and scalable. Additionally, you will build and contribute to the shared platform capabilities that enable product teams to deliver AI-powered experiences consistently and at scale.

The scope of this role spans both customer facing agentic AI capabilities and internal AI platform foundations. You will operate at a platform and systems level, working closely with engineering, applied AI and machine learning, design, security and product teams to ensure that agentic AI delivers meaningful customer value while remaining technically sound and operationally scalable.

This high-impact role reports to the VP of Product and is ideal for a senior product leader who combines strong product thinking and customer centricity with a deep understanding of AI systems and complex platforms.