Product Operations Associate

Some key info for you about Liberis:

We were founded in 2007

We have provided over $3bn of funding to small businesses so far

We have been named in CNBC & Statista Top 150 UK Fintechs for 2025

We're a global team, with a dynamic presence in 6 key locations around the world

We're a thriving community of over 290 innovative minds

We're a vibrant melting pot, celebrating over 27 nationalities in our team

Our team brings experience from over 740 previous companies, from startups to global giants

We have just been named as one of FinTech’s Finest 50 by Welcome to the Jungle

We’re proud to be an accredited Real Living Wage employer, ensuring everyone is paid fairly for the great work they do!

The role:

As our Product Operations Associate, you’ll be at the heart of how we drive excellence across a high performing product team!

Working hand-in-hand with our senior product leaders (including our CPTO & Director of Product) you will support in enabling strategic delivery, aligning priorities and improving our decision making abilities across the organisation! By coordinating cross-functional teams and supporting Product Managers to focus on strategy and outcomes, you’ll play a pivotal role in how we continue to deliver high-quality capital products at scale!

This role will give you the opportunity to join a multi-product organisation and a high performing product team, who are pushing the boundaries of what a FinTech organisation can achieve through innovation at scale! If you are looking for an opportunity to start your career in Product Management - this is the role for you!

What You'll Be Doing

• Run and maintain operating cadences for the product and engineering organisation, including quarterly planning, roadmap updates, and release communications.
• Coordinate cross-team collaboration between Product, Engineering, Risk, Operations, and Commercial to keep initiatives aligned and moving forward.
• Ensure product documentation, workflows, and specifications are up to date, well-structured, and easily accessible to stakeholders.
• Maintain and improve core product dashboards so product managers have quick access to the metrics that matter.
• Support the definition, rollout, and tracking of success metrics for key product initiatives, partnering closely with Data teams.
• Build and manage feedback loops from merchants, partners, underwriting, support, and commercial teams to inform product decisions.

What we think you'll need:

• Strong analytical skills; comfortable with metrics, dashboards, and basic SQL or Looker
• A proactive mindset, with a proven track record of identifying potential challenges and proposing actionable solutions
• Hands-on experience with the latest generative AI tools, including ChatGPT and Claude
• Detail-oriented and structured; able to create order without adding bureaucracy
• Clear communication skills; able to synthesise information for stakeholders
• You are comfortable working with technical teams and learning how complex systems work
• Curiosity about product management and a desire to understand how great product teams operate

What to expect from the interview process:

1. 30 min screening call with Chess (Internal Recruiter)
2. 1 hour video interview with Nima (CPTO)
3. Face-to-face interview with the wider team

Next steps If this opportunity feels like the right fit for your next career move, we’d love to hear from you!

Even if you don’t meet every requirement, don’t hesitate to apply or reach out to Chess (Internal Recruiter) on chess.crossley@liberis.com

Our hybrid approach

Working together in person helps us move faster, collaborate better, and build a great Liberis culture. Our hybrid working policy requires team members to be in the office at least 3 days a week, but ideally 4 days. At Liberis, we embrace flexibility as a core part of our culture, while also valuing the importance of the time our teams spend together in the office

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