Executive Assistant

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Executive Assistant | Suffolk, VA

The Executive Assistant provides high-level executive administrative support to the Market President and Market Executive Leadership Team, including the Chief Operating Officer (COO), Chief Nursing Officer (CNO), Chief Financial Officer (CFO), and Chief Human Resources Strategic Partner (CHRSP). This role serves as a key partner in ensuring efficient operations, seamless communication, and effective coordination across the market leadership team.

The Executive Assistant manages complex calendars and schedules, coordinates meetings and events, prepares presentations and reports, and serves as a liaison with internal and external stakeholders. The position requires exceptional organizational skills, professionalism, discretion, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Essential Job Functions

• Provides executive-level administrative support to the Market President and Market Executive Leadership Team, ensuring appropriate office and administrative coverage.
• Coordinates and manages multiple complex calendars, schedules, meetings, and appointments for senior leaders.
• Serves as a liaison between executives and internal and external stakeholders, demonstrating professionalism and strong communication skills at all levels of the organization.
• Coordinates boardroom and conference room scheduling, setup, organization, stocking, and readiness for meetings and events.
• Assists with department operations, including safety coordination, maintenance requests, office supply ordering, and administrative workflow support.
• Plans and coordinates travel arrangements, itineraries, and related logistics for executive leaders.
• Organizes and schedules internal and external meetings, leadership forums, and events, including agenda preparation, meeting materials, and documentation of meeting minutes and action items.
• Assists with expense reporting, reconciliation of corporate credit card statements, and tracking of receipts and related documentation.
• Develops presentations, reports, correspondence, spreadsheets, and other executive materials with a high degree of accuracy and professionalism.
• Supports teleconference and videoconference coordination, including operation and troubleshooting of meeting technology and equipment.
• Assists with time and attendance processes and administrative reporting as needed.
• May interact with Board Members, committees, community partners, and external organizations on behalf of market leadership.
• Supports patient experience initiatives by assisting with patient compliments and complaints, tracking service recovery actions, and facilitating communication and follow-up as appropriate.
• Maintains confidentiality and handles sensitive information with discretion and sound judgment.
• Performs other duties as assigned in support of market operations and leadership priorities.

This is not intended to be an exhaustive list of all responsibilities, duties, skills, requirements, or working conditions associated with the position. Employees may be required to perform other job-related duties as assigned, subject to reasonable accommodation.

Education

• High School diploma or equivalent required
• Associate or Bachelor’s degree preferred

Experience

• Minimum of 5 years of progressively responsible executive administrative support experience required, preferably supporting senior executives or leadership teams in a healthcare or complex corporate environment.
• Experience managing multiple executive calendars, coordinating meetings/events, and handling confidential information required.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams required.

Knowledge, Skills, and Abilities

• Strong organizational, prioritization, and time management skills with the ability to manage competing priorities.
• Excellent verbal and written communication skills.
• Demonstrated professionalism, diplomacy, and executive presence.
• Ability to maintain confidentiality and exercise independent judgment.
• Strong attention to detail and commitment to accuracy.
• Ability to work collaboratively across all levels of the organization.
• Strong customer service and relationship management skills.
• Ability to anticipate needs, solve problems proactively, and work independently with minimal supervision.

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

SS Corporate - Administration

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.