About the role
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated entry level Premium Collections Specialist professional to join our team. The position requires the person to:
- Provide customer service by answering customer telephone inquiries with proper telephone etiquette, and giving accurate and timely responses.
- Apply payments to proper accounts.
- Research and resolve inquiries, and communicate results by telephone or written correspondence to insured, agent, or other departments.
- Make computer inquires and entries.
- Research and correct processing problems.
- Update and maintain records according to established guidelines.
Desired Skills & Experience
- High school diploma or general education degree (GED) or equivalent related work experience
- Experience working at an insurance agency preferred
- Excellent oral and written communication skills
- Ability to handle multiple assignments
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
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Aplyr's read
Auto-Owners Insurance is a mutual insurance company known for its employee-centric culture and comprehensive insurance offerings, attracting professionals in claims, IT, and business analysis.
What's promising
- •Auto-Owners Insurance has a strong reputation for employee satisfaction and stability.
- •The company offers diverse roles, especially in IT and claims management.
- •As a mutual company, it prioritizes policyholder interests, fostering trust.
What to watch
- •Limited public information about the company's innovation in digital insurance solutions.
- •The insurance industry faces regulatory challenges that could impact operations.
- •Potentially slower career progression due to its traditional corporate structure.
Why Auto-Owners Insurance
- •Auto-Owners is a mutual company, meaning policyholders are also owners.
- •It has a long-standing history since 1916, offering stability.
- •The company emphasizes a strong internal culture with a focus on employee well-being.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Auto-Owners Insurance
Auto-Owners Insurance is a mutual insurance company that provides a range of insurance products including auto, home, and life insurance.