Key Account Manager Department Stores

Job Description

The Key Account Manager for SharkNinja, will report to the Sales Director and play an integral role in driving best in class account management initiatives. The Key Account Manager will work closely with merchants as well as the SharkNinja internal teams to meet our sales, distribution, and digital goals. This candidate will build relationships with our Product Development, Strategic Sales, Digital, and Operations teams in collaboration with merchants to develop and execute winning sales strategies.

Core Responsibilities:

• Strive for “Best in Class” account management, driving growth in Revenue and Net Margin to help achieve or exceed our goals.  Develop and execute processes to support the retail accounts that will drive business results.

• Capacity to be a successful sales leader, acting as the “business manager”, working closely with sales leadership, Product Development, Strategic Sales, Operations, and other cross-functional teams. 

• Help execute the go to market club strategy by overseeing the account needs for displays, packaging, pallet configuration, and product value.

• Help to drive the overall account strategy and will help prepare and manage the outcome for customer meetings, leveraging internal support areas.

• Support our digital business initiatives by partnering with internal and external teams to increase our omni-channel presence and performance.

• Work with Category Analysis teams to report POS, trends, factors impacting the business.

• Responsible for customer profitability, working closely with internal finance teams to develop quotes for new items, and manage promotional spending within ROI goals.

• Gathering and communicating competitive factors/insights impacting the business (i.e. new competitive items, competitive promotions, etc.)

 Attributes and Skills:

• Execution focused; mindful of key milestones and a demonstrated ability to create and adhere to a schedule to ensure success.

• Strong business acumen as well as written and verbal communication skills (business English level is a must), experience working with large sets of data, and the ability to automate reporting will be a true advantage.

• Exceptional interpersonal skills to be able to build and maintain effective relationships both with customers and cross-functionally with internal partners.

• Experienced with basic digital sales metrics and the ability to manage and report on digital performance.

• Gritty sales or merchant leader with Intimate knowledge of how to drive sales at larger retailers. Preferred sales experience working with Sam’s Club or Walmart Inc. or retail buying experience.

• Excellent organizational and time management skills with the ability to prioritize and get things done in a fast and ever-changing environment.

• Ability to thrive in the SharkNinja fast-paced organization that is “obsessed with winning”.

Education and Experience

• BA/BS Degree or equivalent experience

• 5+ years of account sales management. Experience working with Department Stores is required (Liverpool, Palacio, Sears, Sanborn’s, Ulta, etc.)

• MS Office Proficiency (Excel, Outlook and PowerPoint)

• Ability to travel approximately 6 times per year to our Boston, MA headquarters.