Senior Manager - Quality Programs

Confirmed live in the last 24 hours

SharkNinja

Needham, MA, United States

On-site

Posted April 24, 2026

Job Description

About Us

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

The Senior Manager of Quality Programs is responsible for designing, leading, and scaling quality programs across the product lifecycle—from design and supplier onboarding through manufacturing, market release, and post-market surveillance. This role partners closely with R&D, Supply Chain, Manufacturing, Regulatory, and Commercial teams to ensure quality is embedded into processes, not inspected in after the fact.

This leader will manage complex, cross-functional programs, translate quality strategy into execution, and drive measurable improvements in product performance, compliance, and consumer satisfaction.

Key Responsibilities

Quality Program Leadership

Own and lead enterprise-wide quality programs (e.g., risk management, corrective and preventive action (CAPA), supplier quality, audits, and continuous improvement initiatives).
Translate quality strategy into scalable programs, tools, and governance models.
Establish clear KPIs, dashboards, and reporting to monitor program effectiveness and drive accountability.

Cross-Functional Collaboration

Partner with R&D, Operations, Supply Chain, Regulatory, and Customer Experience teams to embed quality requirements throughout the product lifecycle.
Influence senior stakeholders to align on quality priorities, trade-offs, and risk mitigation strategies.
Act as a key quality voice in product development, change management, and escalation forums.

Supplier & Manufacturing Quality

Support and oversee supplier quality programs, including qualification, performance monitoring, audits, and issue resolution.
Drive root cause analysis and systemic corrective actions for internal and external quality issues.
Ensure manufacturing processes meet internal standards, regulatory requirements, and consumer ex

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