About the role
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
Join our passionate on-site operations team in Amsterdam where we help thousands of people move smart and sustainably every day. You'll be part of the local frontline team that ensures our passengers have a smooth, friendly and professional travel experience.
As a Shop Assistant at Flix, you can make an impact by creating smooth, personalized travel experiences for our passengers bus station. You’ll be the face of Flix in Amsterdam Sloterdijk Station helping travelers, managing departures, and promoting our green mobility mission.
This is a limited position between July 1st and August 31.
About the Role
- Support passengers with tailored travel options and promote FlixBus products and services
- Welcome and guide travelers at Amsterdam FlixBus shop in Sloterdijk Station
- Coordinate coach departures and arrivals in close collaboration with drivers and operations
- Monitor and report service-impacting issues (e.g. delays, competitor activity, security)
- Manage ticket sales and refunds, including cash desk responsibilities
- Actively respond to disruptions and assist passengers on-site
- Use digital tools (apps, tablets) to ensure operational efficiency and passenger support
About You
- No formal education required; experience and customer passion matter most
- 1+ year of experience in hospitality, transport, tourism, or customer-facing roles
- Fluent in English and French
- Strong communication and interpersonal skills
- Comfortable using digital tools and handling on-site tasks
- Resilient under pressure, service-oriented, flexible, team player
- Experience in sales or cash handling is a plus
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
What We Offer
- Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
- Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
Why Join Flix?
At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.
If you’re ready to grow and lead your journey, Flix is the place for you!
Aplyr's read
FlixBus is a leading intercity bus service provider, attracting professionals passionate about affordable travel solutions and modern transportation technology.
What's promising
- •FlixBus offers extensive European and North American routes, providing diverse travel options.
- •The company is known for its modern fleet, enhancing passenger comfort and safety.
- •FlixBus has a strong focus on innovation, integrating technology to improve customer experience.
What to watch
- •FlixBus faces intense competition from other low-cost travel providers.
- •The company operates in a highly regulated industry, potentially impacting operational flexibility.
- •Limited public information about employee satisfaction and company culture.
Why FlixBus / Flix
- •FlixBus combines affordability with modern technology, setting it apart in the intercity travel market.
- •The company offers a wide range of roles, from technical to operational positions.
- •FlixBus's rapid expansion into North America highlights its growth ambitions.
Aplyr’s read is generated by AI from public sources. Was it useful?
About FlixBus / Flix
Flix is a mobility provider that offers intercity bus services across Europe and North America, known for its affordable travel options and modern fleet.