DMV - Administrative Specialist I

Agency

Dept of Transportation

Division

Division of Motor Vehicles

Job Classification Title

Administrative Specialist I (S)

Position Number

60031277

Grade

NC08

About Us

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date.

This position with NCDOT offers full State Benefits , competitive salaries and many career development opportunities.

This is an anticipated vacancy.

To ensure the accurate and timely processing of vehicle titles and registration applications. This position conducts thorough reviews of vehicle title/registration applications and documents; identify errors created by LPAs, On-Line Dealers, and DMV sections/units; provide solution to errors; corresponds with LPAs, On-Line Dealers, DMV sections/units, and the general public to correct errors regarding the processing of vehicle titles and registration.

This position processes refund request for license plates that have been surrendered to the DMV. Ensure the correct Highway Use Tax has been paid; ensure the Federal Heavy Highway Use Tax has been paid; processes Indemnity Bonds, court orders, judicial sales, abandoned vehicles, mechanics/storage liens, and expedited sales; respond to telephone calls from dealers, branch offices, customers and other DMV Units; reviewing and correcting scanned documents that did not image properly; identifying the problem relating to why documents were not scanned/imaged correctly, determining the solution, and taking action to resolve the problem.

Knowledge Skills and Abilities/Management Preferences

Salary Grade: NC08    Salary Range: $39,244 - $68,679

 

Management prefers applicants with the following:

• Demonstrated ability to use correct grammar, spelling, and vocabulary to compose/proofread correspondence.
• Demonstrated ability to interpret and explain policies, procedures, and law.
• Experience with Microsoft office applications and/or Mainframe databases.
• Experience reviewing and analyzing detailed documents and/or records for authenticity.
• Experience in collecting fees and reconciling a cash drawer.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Tina Louise Corprew

Email:

DOT-WorkdayJobRecruitment@ncdot.gov