About the role

Aplyr's Quick Take

This role is about leading the dining service at a luxury resort, ensuring high standards of guest experience and team performance. You'll be hands-on, overseeing daily operations, training staff, and coordinating with the kitchen. It's primarily an individual contributor role with some leadership responsibilities.

Good fit

Ideal candidates have at least a year of experience in luxury dining or hospitality, strong knowledge of food and beverage, and a knack for training others. A calm demeanor in fast-paced environments and excellent communication skills are essential.

Worth noting

The position emphasizes a commitment to luxury service standards and requires certifications like TIPS and ServSafe. The setting is remote and upscale, which may appeal to those seeking a unique work environment.

Location Overview
Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landscape. A serene sanctuary, Amangiri’s 34 modernist suites, Aman Spa and mesa-embracing pool echo the tranquillity of the canyons. Camp Sarika, with its 10 tented pavilions, answers the region’s call to adventure. An unrivalled base for exhilarating expeditions and fireside connection, the camp has its own restaurant, lounge and spa suites.

Role

As Lead Server, you will Reporting to the Food and Beverage Leadership Team, and will play a key role in delivering seamless dining experiences while guiding and supporting the Service team. This hands-on position requires a strong commitment to excellence, ensuring the highest standards of guest service, team coordination, and operational efficiency.

Responsibilities

Oversee daily dining service operations, ensuring seamless and efficient service flow.
Support the onboarding and training of new colleagues, guiding them to meet established service standards.
Lead by example, maintaining Aman Seva and LQA standards at all times.
Prepare dining areas and service stations in line with each meal period.
Provide attentive and personalised service, anticipating guest needs and responding promptly.
Coordinate with kitchen and service teams to ensure timely and accurate order delivery.
Communicate guest preferences, dietary requirements, and special requests effectively.
Monitor the dining room to ensure all guests are attended to and service standards are upheld.
Assist with service execution including food running, table clearing, and maintaining cleanliness.
Support special events, opening and closing procedures, and overall operational readiness.

Requirements

Minimum 1 year of experience in a dining room or luxury hospitality environment.
Strong knowledge of food, wine, and spirits.
Experience with Micros or similar point-of-sale systems.
Proven experience supporting training and development of service teams.
Solid understanding of dining room and kitchen operations.
Excellent communication and problem-solving skills.
Ability to maintain professionalism in a fast-paced environment.
Commitment to upholding LQA and Aman service standards.
TIPS and ServSafe certification (or willingness to obtain).
You must have the legal right to work in the United States.

Benefits

At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.

Competitive compensation package.
Opportunities for career growth and development.
Access to training and development platforms.
Meals provided during working hours.
Uniform provided.

If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.

Aplyr's read

Aman offers unparalleled luxury experiences in hospitality, attracting professionals who thrive in delivering personalized and high-end services across global locations.
Synthesized from recent postings & public sources

What's promising

•Aman is renowned for its exclusive luxury resorts, appealing to high-end clientele.
•The company provides unique, personalized guest experiences that set it apart in the hospitality industry.
•Aman offers diverse career opportunities across prestigious global locations, from New York to Tokyo.

What to watch

•The luxury focus may limit career opportunities for those seeking broader hospitality roles.
•High expectations for service quality can lead to demanding work environments.
•Limited public information about employee benefits and internal career progression.

Why Aman

•Aman's properties are often located in remote, picturesque locations, offering unique work environments.
•The company emphasizes a personalized approach, allowing employees to craft bespoke guest experiences.
•Aman maintains a low guest-to-staff ratio, prioritizing intimate service and attention to detail.

Aplyr’s read is generated by AI from public sources. Was it useful?