About the role

Aplyr's Quick Take

This role is about consulting with healthcare labs to implement and optimize Abbott's digital health solutions. You'll work closely with sales teams to understand customer needs, provide training, and ensure that clients get the most out of the technology. It's primarily an individual contributor role focused on customer engagement and technical support.

Good fit

Ideal candidates have a background in medical or life sciences, IT, or medical technology, with experience in hospital or lab environments. Strong problem-solving skills and a proactive approach to customer service will help you thrive here.

Worth noting

The position requires a blend of technical knowledge and customer-facing skills, which might be a unique combination for some. The role also emphasizes transforming customer sites into reference centers, indicating a focus on long-term relationships rather than just sales.

JOB DESCRIPTION:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

In Abbott’s Diagnostics Division

We deliver innovative diagnostic solutions that empower healthcare providers with accurate, timely insights. Our broad portfolio supports hospitals, laboratories, and clinics worldwide—enhancing efficiency, improving patient outcomes, and driving smarter healthcare decisions.

The Opportunity

We are looking for a Digital health Consultant to be based in Gauteng

This role partners closely with the Core Lab Sales Organization to deliver intelligent insights, optimize lab operations, and drive adoption of Abbott’s AlinIQ portfolio, ultimately enhancing customer value and satisfaction.

What You’ll Work On

Present and position AlinIQ OPEX Enabler solutions at customer sites
Support pre-sales activities, including creation of Statements of Work (SOW)
Identify customer pain points and develop tailored solutions to expand value opportunities
Deliver advanced and functional training on AlinIQ solutions in live lab environments
Optimize customer workflows by leveraging AlinIQ functionalities
Ensure maximum utilization of solutions, driving ROI and customer satisfaction (NPS)
Collaborate with sales teams to identify and close value expansion opportunities
Reduce training-related issues through hyper-care support and proactive engagement
Act as a trusted advisor, transforming customer sites into AlinIQ reference centers

Qualifications

Bachelor’s degree in medical/Life Sciences, IT, or Medical Technology (preferred)
Strong understanding of IT systems within hospital or laboratory environments
Experience in healthcare IT, laboratory medicine, or diagnostics preferred
Proven ability to translate technology into business and clinical value
Strong consulting, stakeholder management, and relationship-building skills
Excellent analytical and problem-solving capabilities
Hands-on approach with strong presentation and communication skills
Customer-focused mindset with the ability to influence and collaborate cross-functionally
Detail-oriented, solution-driven, and open to challenging the status quo

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Field Services

DIVISION:

CRLB Core Lab

LOCATION:

South Africa > Johannesburg : Abbott Place

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 50 % of the Time

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

Aplyr's read

Abbott Laboratories is a leader in healthcare innovation, attracting professionals dedicated to advancing medical technology and patient care on a global scale.
Synthesized from recent postings & public sources

What's promising

•Abbott's diverse product range offers stability and growth opportunities.
•Strong global presence enhances career mobility and international experience.
•Commitment to R&D fosters a culture of innovation and learning.

What to watch

•Regulatory challenges can impact product launch timelines.
•High competition in the healthcare sector pressures market share.
•Complex organizational structure may slow decision-making processes.

Why Abbott

•Abbott's focus on both diagnostics and nutrition sets it apart from typical pharmaceutical companies.
•Extensive global footprint provides unique cross-border project opportunities.
•Abbott's investment in emerging markets offers growth in diverse regions.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Abbott

Abbott

abbott.com

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Abbott Laboratories is a global healthcare company that develops and manufactures a wide range of medical devices, diagnostics, nutrition products, and branded generic pharmaceuticals.