Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT.  Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences.  A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!

Job Summary

The Assumption Processing Specialist is responsible for managing the end-to-end processing of mortgage loan assumptions, from initial borrower inquiry through closing coordination. This role acts as a central point of coordination between borrowers, third parties, and underwriting partners, ensuring timely movement of files, accurate documentation, and compliance with FHA, VA, investor, and internal servicing guidelines.

This position operates in a dynamic, evolving environment and requires a candidate who can not only execute established processes but also contribute to building, refining, and improving workflows, reporting, and overall operational efficiency.

Essential Duties & Responsibilities

• Review incoming assumption requests and supporting documentation to determine eligibility and initiate processing workflows
• Maintain and update assumption pipeline reporting, including manual tracking of interest letters, applications, and file progression
• Serve as the primary point of contact for borrowers, assumption applicants, and third parties, ensuring clear and timely communication throughout the process
• Collect, review, and assemble complete assumption packages for submission to third-party FHA/VA underwriting partners
• Monitor file progression to ensure timely underwriting decisions and escalate delays as needed
• Coordinate all aspects of the assumption closing process, working with title vendors, buyers, sellers, and internal teams
• Partner with internal stakeholders to ensure all system updates, payment posting, and escrow-related activities are completed accurately
• Identify and resolve documentation gaps, inconsistencies, or processing issues proactively
• Support and enhance current workflows by identifying opportunities to improve efficiency, reduce manual effort, and streamline processes
• Assist with developing and refining assumption procedures, documentation standards, and internal reporting
• Maintain compliance with investor guidelines, regulatory requirements, and internal servicing standards

Required Qualifications

• High school diploma or equivalent; college coursework preferred.
• 2+ years of mortgage servicing or loan processing experience.
• Working knowledge of MSP and FHA/VA assumption guidelines.
• Strong attention to detail and communication skills.
• Proficiency with Microsoft Office products.

Preferred Qualifications

• Experience in Special Loans or Assumptions.
• Familiarity with title coordination and vendor underwriting partners.
• Understanding of escrow administration.

Why Selene?

Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:

• Paid Time Off (PTO)

• Medical, Dental &Vision

• Employee Assistance Program

• Flexible Spending Account

• Health Savings Account

• Paid Holidays

• Company paid Life Insurance

• Matching 401(k) Plan

The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.

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