Consumer Sales Associate

ABOUT THE ROLE

As a Peloton Consumer Sales Associate, you will focus on achieving and exceeding sales goals that result from inbound lead generation and an existing customer database. You will educate and thoughtfully guide members through the Peloton buying experience while ensuring the highest level of quality, customer care, and integrity.

YOUR DAILY IMPACT AT PELOTON

• Achieve monthly, quarterly, and annual personal and team sales goals
• Maintain a consultative selling approach by following Peloton's sales methodology - selling Peloton’s core product, accessories, and ancillary product offerings (i.e., warranties) to new leads and existing bike owners
• Manage inside sales process from lead to close
• Actively monitor inbound sales phone calls, web leads, and web chat for lead generation
• Provide timely and accurate response and follow-up with all sales leads
• Collaborate on lead generation and sales with Customer Experience and Marketing, as needed
• Daily planning to improve sales activities including phone, email, chat
• Prepare and present appropriate sales proposals
• Effectively utilize Peloton CRM system (Salesforce) to track and monitor personal and lead activity, lead dashboards and reports, call lists, and more
• Serve as product expert by providing up-to-date product information

YOU BRING TO PELOTON

• A solid history of meeting and exceeding sales goals
• Self-motivated and driven individual - not satisfied with the status quo
• Proactive, never fail attitude/ability to work and motivate yourself independently while also working collaboratively and non-competitively with teammates
• Positive and upbeat phone skills, excellent listening skills, and solid writing skills
• Experience with lead qualification and objection handling
• Time and sales pipeline management
• Proficiency with MS applications (Word, Excel, etc), Apple Products, Customer Relationship Management (CRM)
• Demonstrated passion for fitness and wellness
• Must be able to work nights, weekends, and holidays

COMPENSATION: This position offers a competitive base salary plus accelerators, rewarding your success in achieving and exceeding business targets and objectives.

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