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Senior Business Operations Manager

RevRev·Transcription and Captioning Services

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~7 min

Ashby

Posted

67 days

01

About the role

There’s never been a more exciting time to be part of Rev.

Every role here plays a critical part in shaping the future of speech technology and empowering our customers to do more, faster. We didn’t disrupt the industry by playing it safe. We did it by embracing bold thinking, welcoming diverse perspectives, and giving our team the freedom and responsibility to innovate. At Rev, you won’t just have a seat at the table — you’ll help redesign it.

Come build what’s next with us

Senior Business Operations Manager

How this role will Serve, Own and Grow at Rev:

We’re looking for a highly analytical and execution-oriented Senior Business Operations Manager to partner closely with our COO and leadership team.

This is an individual contributor role with high visibility and impact. You will be responsible for driving our core business operating rhythms — including WBRs and MBRs — and ensuring we are running the company with clarity, focus, and accountability.

You’ll sit at the center of the business, connecting data, teams, and priorities to help leadership make better, faster decisions.

Responsibilities:

Run the Operating Cadence (WBRs / MBRs)

  • Own end-to-end execution of Weekly and Monthly Business Reviews

  • Define and continuously improve the structure, content, and flow of WBRs/MBRs

  • Partner with leaders to ensure metrics are accurate, insights are clear, and narratives are sharp

  • Drive pre-read creation, meeting facilitation support, and post-meeting follow-ups

Drive Metrics & Business Visibility

  • Define and maintain core business KPIs across Product, GTM, and Operations

  • Build and manage dashboards and reporting that enable real-time visibility into performance

  • Identify trends, risks, and opportunities — and surface them proactively

Enable Better Decision-Making

  • Translate data into clear insights and actionable recommendations

  • Support executive decision-making through analysis, modeling, and structured thinking

  • Ensure key decisions and action items are tracked and executed

Cross-Functional Execution & Accountability

  • Partner with leaders across Engineering, Product, Sales, Marketing, and Operations

  • Drive alignment on priorities and ensure follow-through on key initiatives

  • Act as a connective tissue across teams to reduce friction and increase velocity

Improve How We Operate

  • Identify gaps in processes, reporting, and communication

  • Implement scalable systems and workflows to improve efficiency and clarity

  • Continuously raise the bar on operational excellence

Qualifications:

  • 5–8+ years of experience in Business Operations, Strategy, Consulting, Finance, or similar

  • Strong analytical skills with the ability to turn data into insights and action

  • Experience supporting executive-level stakeholders (COO, CEO, or equivalent)

  • Proven ability to run operating cadences (WBRs, MBRs, QBRs, etc.)

  • Exceptional organization and project management skills

  • Strong communication skills — able to synthesize complex topics clearly and concisely

  • High ownership mindset with a bias for action

  • Comfortable operating in ambiguity and a fast-paced environment

  • Nice to Have

    • Experience in a high-growth SaaS or tech environment

    • Familiarity with GTM metrics (pipeline, conversion, retention) and product metrics

    • Experience with tools like Looker, Tableau, SQL, or similar analytics platforms

    • Background in consulting, investment banking, or strategic finance

⚖️ Why it matters:

This role sits at the center of how Rev runs. You will directly influence how decisions are made, how teams stay aligned, and how we scale as a company. If done well, this role will meaningfully improve our execution, focus, and business outcomes.

Location Requirement:

  • If you're based in Austin, TX, this is a hybrid role with an expectation of being onsite 3 days per week at our office located at: 1717 W 6th St, Suite 310, Austin, TX 78703.
    #LI-Hybrid

Ready to drive real impact for our customers while helping shape the future of Rev?

Apply now — we’d love to meet you!

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Aplyr's read

Rev is a tech-focused transcription company known for speed and accuracy, attracting tech-savvy professionals and operational experts.

Synthesized from recent postings & public sources

What's promising

  • Rev offers a flexible work environment with remote opportunities.
  • The company invests in technology to enhance service accuracy and speed.
  • Rev has a strong reputation for reliable transcription services.

What to watch

  • High competition in the transcription industry could impact growth.
  • The reliance on freelance workers may affect job stability.
  • Limited public information about employee benefits and culture.

Why Rev

  • Rev emphasizes technology to improve transcription accuracy.
  • The company supports a large freelance workforce for flexibility.
  • Rev integrates AI with human expertise for efficient service delivery.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Rev

Rev is a technology-driven transcription and captioning service that provides accurate and fast services for audio and video content.

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