Logistics Order to Cash & Tender Sr. Manager

Tipologia contratto: Tempo indeterminato/ Full Time

Residenza/Domicilio : Lombardia

Retribuzione iniziale:

• Retribuzione annua lorda 75.000 euro
• Variabile legato al raggiungimento degli obiettivi
• Polizza infortuni professionali/extraprofessionali
• Polizza vita e invalidità permanente (>66%)
• Assicurazione sanitaria integrativa
• Welfare
• CCNL per gli addetti all’industria chimica, chimico‑farmaceutica, delle fibre chimiche e dei settori abrasivi, lubrificanti e GPL

La/il Logistics Order to Cash & Tender Sr Manager, sotto la supervisione dell’Head of Finance, è responsabile delle attività di Order to Cash (OTC), gestione delle gare ospedaliere e della supervisione delle operazioni svolte dal provider logistico esterno.

Responsabilità principali

Gestione del processo Order to Cash (ordini, spedizioni, fatturazione, incassi, resi e programmi non commerciali), garantendo l’aggiornamento dei sistemi ERP (anagrafiche, accordi, listini) e il coordinamento con Finance su temi fiscali e contabili e operazioni.

Supervisione delle attività di magazzino e distribuzione, assicurando il rispetto dei KPI, la disponibilità dei prodotti e la continuità del flusso logistico, inclusi serializzazione e bollini.
Gestione di gare, offerte commerciali e accordi, in linea con le decisioni di business, garantendo il rispetto dei processi amministrativi e il monitoraggio dei bandi.

Responsabilità del processo di recupero crediti e monitoraggio dei KPI finanziari (DSO), in collaborazione con Finance.

Gestione e sviluppo del team, con attività di coaching, valutazione delle performance, talent management e promozione di una cultura orientata all’etica, collaborazione e ai risultati.

Requisiti

• Laurea o esperienza equivalente.
• Pregressa esperienza in ruoli di gestione/coordinamento gare e/o di supply chain - customer service.
• Conoscenza dei flussi logistici nazionali e internazionali.
• Pregressa esperienza/attitudine nella gestione e/o coordinamento di risorse e progetti interfunzionali complessi.
• Forte orientamento al risultato e capacità di leadership.
• Ottima conoscenza della lingua inglese.
• Ottime capacità relazionali e comunicative.
• Autonomia, proattività e capacità di lavorare in contesti cross-funzionali e globali.
• Capacità di operare in situazioni complesse e ambigue.
• Conoscenza di aspetti normativi, codice appalti e gare ospedaliere.

Il ruolo richiede il pieno rispetto delle normative interne, degli standard etici e legali (incluso codice AIFP), nonché la corretta gestione di eventuali segnalazioni relative a sicurezza e qualità dei prodotti.

Role: Logistics Order to Cash & Tender Sr. Manager
Contract type: Permanent / Full Time
Residence/Domicile: Lombardia

Initial compensation package:

• Gross annual salary: €75,000
• Variable bonus linked to performance objectives
• Occupational and non-occupational accident insurance
• Life and permanent disability insurance (>66%)
• Supplementary health insurance
• Welfare benefits
• National Collective Labor Agreement (CCNL) for employees in the chemical, chemical-pharmaceutical, fiber, abrasive, lubricants and LPG industries

The Logistics Order to Cash & Tender Sr Manager, reporting to the Head of Finance, is responsible for Order to Cash (OTC) activities, hospital tender management, and the supervision of operations carried out by the external logistics provider.

Key Responsibilities
Management of the Order to Cash process (orders, shipments, invoicing, collections, returns, and non-commercial programs), ensuring the proper update of ERP systems (master data, agreements, price lists) and coordination with Finance on tax, accounting, and operational matters.

Supervision of warehouse and distribution activities, ensuring compliance with KPIs, product availability, and continuity of the logistics flow, including serialization and labeling requirements.

Management of tenders, commercial offers, and agreements, in line with business decisions, ensuring compliance with administrative processes and monitoring of tender procedures.

Responsibility for the credit collection process and monitoring of financial KPIs (DSO), in collaboration with Finance.

Team management and development, including coaching, performance evaluation, talent management, and fostering a culture focused on ethics, collaboration, and results.

Requirements
• Degree or equivalent experience.
• Previous experience in roles involving management/coordination of tenders and/or supply chain – customer service.
• Knowledge of national and international logistics flows.
• Previous experience or aptitude in managing and/or coordinating resources and complex cross-functional projects.
• Strong results orientation and leadership capabilities.
• Excellent knowledge of the English language.
• Strong communication and interpersonal skills.
• Autonomy, proactivity, and ability to work in cross-functional and global environments.
• Ability to operate in complex and ambiguous situations.
• Knowledge of regulatory aspects, procurement code, and hospital tenders.

The role requires full compliance with internal regulations, ethical and legal standards (including the AIFP Code), as well as proper management of any reporting related to product safety and quality.

 

Job Level: Management

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.