Human Services Program Consultant (Temporary)

Agency

Office of State Human Resources

Division

Temporary Solutions

Job Classification Title

Human Services Program Consultant I (S)

Position Number

Grade

NC14

About Us

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.

Description of Work

Knowledge Skills and Abilities/Management Preferences

 

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org. 

 

Visit www.nctemporarysolutions.com for employment information. 
 

Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position.  All temporary employees are limited to one NC State Government temporary assignment at a time.  

 
Individuals hired into a temporary State job must be fully qualified for the job.  OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs.  Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state. 
 
This temporary position is located in 1915 Health Services Way - Wake County with the Department of Health and Human Services.  

 
Job Order Hourly Rate of Pay: $38.00 (Based on education and/or years of relevant work experience reflected on the application).  
 
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification.  The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.  

Management Preferences:  

The Division of Child and Family Well-Being works to promote healthy and thriving children in safe, stable and nurturing families, schools and communities.

• The division includes complementary programs that primarily serve children and youth to improve their health and well-being.
• Program Consultation/Management for Child Behavioral Health Investments:
• Planning and monitoring all contracts and other funding awards in collaboration with contract administrators and other program staff, including program deliverables, project effectiveness, and spending. 
• Work with division budget, program/unit, and leadership staff to track division funding, spending, and overall investment progress. 
• Provide support to department leadership in tracking the spending and progress of all child and family wellbeing initiatives.
• Prepare meeting and presentation materials related to child and family wellbeing initiatives for the division and, as requested, for the department. 
• Coordinate DCFW’s responses to internal and external requests related to investment progress, evaluation, and others as requested. 
• As requested, represent DCFW on workgroups, provide presentations, and other requested activities related to child and family wellbeing initiatives.
• Provide support to the Rapid and Executive Response Teams, including reviewing and monitoring of weekly case updates from Medicaid Plans
• Identify cases that are ready for closure with RRT and close the case in Service Now.
• Prepare RRT data for weekly cross divisional Executive Response Team meetings, including trends, specific case reviews, and reconciliation with other departmental reporting.
• Participate in RRT and ERT meetings, providing backup coverage for RRT and ERT meetings  which may include facilitation, taking notes, and other supports. 
• Child Behavioral Health Dashboard
• Provide oversight of key division projects and provide support and coordination of future Dashboard updates, including managing timelines, collecting data, coordinating with data teams, and evaluation teams.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master's degree in a discipline relative to the program from an appropriately accredited institution and two years of related experience; or Bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and four years of related experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Brandon Michael Williams

Recruiter Email:

BRANDON.WILLIAMS@NC.GOV