About the role

Aplyr's Quick Take

The Community Lead at JETSET Pilates is a part-time role focused on building community and enhancing client experiences within the studio. This position combines leadership with hands-on tasks like client care, sales, and local marketing, while overseeing a team of Studio Leads. It's a mix of management and operational duties, requiring active engagement with clients and staff.

Good fit

This role is ideal for someone with experience in customer service or community management, preferably in a fitness or wellness environment. Strong interpersonal skills and a proactive approach to client engagement are essential for success.

Worth noting

The position is part-time and may require flexible hours, including mornings, evenings, and weekends. The emphasis on local marketing and community events suggests a need for someone comfortable with public engagement and outreach.

Part-Time | Employee or Contractor

The Community Lead at JETSET Pilates is a vital role responsible for fostering a strong sense of community within the studio with an emphasis on enhancing the overall client experience and consistency in service delivery. Reporting directly to the General Manager, the Community Lead will oversee a team of Studio Leads while actively participating in the day-to-day operations of the studio. This dynamic role requires a combination of leadership, client care, sales, networking and hands-on engagement in front of the house functions. The Community Lead plays a pivotal role in client retention, new client experience, and local marketing initiatives to promote JETSET Pilates in the community.

Duties and Responsibilities

Provide training, guidance, support, and feedback to Studio Leads to ensure a cohesive and high-performing team. This includes onboarding new Studio Leads and conducting training sessions with the General Manager (GM) when necessary.
Perform studio lead duties, including but not limited to managing Mindbody and AXLE, answering phones, responding to emails, and processing sales. They will also assist in opening and closing duties. Address client questions, concerns, and feedback promptly and professionally.
Facilitate new client processes, collaborating with Studio Leads to welcome and integrate newcomers into the JETSET community.
- Collaborate with the GM to implement strategies for increasing brand awareness. Develop and support local marketing initiatives to attract new clients and elevate the studio's presence in the community. Promote JETSET in the community through 3-4 tabling or local events each month
- Periodically review Net Promoter Scores and take action on detractor feedback.
The community lead will assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary.

Skills & Tags

ai marketing sales

Aplyr's read

JETSET Pilates blends traditional Pilates with modern techniques, attracting fitness enthusiasts and professionals passionate about innovative wellness programs.
Synthesized from recent postings & public sources

What's promising

•JETSET Pilates offers a unique fusion of traditional and modern Pilates techniques.
•The company is expanding, creating diverse opportunities across multiple locations.
•Focus on wellness programs appeals to health-conscious job seekers.

What to watch

•Limited public information about employee benefits and career advancement.
•High turnover in management roles may indicate instability.
•Expansion may lead to inconsistent training across locations.

Why JETSET Pilates

•JETSET Pilates integrates modern techniques into traditional Pilates, setting it apart in the fitness industry.
•The company frequently hires for leadership roles, indicating growth and development opportunities.
•JETSET Pilates' focus on wellness programs attracts a niche market of health enthusiasts.

Aplyr’s read is generated by AI from public sources. Was it useful?

About JETSET Pilates

JETSET Pilates

jetsetpilates.com

View company

JETSET Pilates® is a fitness company specializing in Pilates training and wellness programs, offering a unique blend of traditional Pilates with modern techniques.