About the role

Aplyr's Quick Take

The Account Management Lead at Novartis is focused on building and maintaining relationships with healthcare stakeholders to ensure product access and adoption. This is primarily an individual contributor role that involves strategic planning, negotiation, and cross-functional coordination to navigate the healthcare landscape effectively.

Good fit

This role is ideal for someone with significant account management experience in the healthcare sector, strong negotiation skills, and a proactive approach to problem-solving. A background in customer relationship management and a deep understanding of healthcare systems will be beneficial.

Worth noting

The position emphasizes building long-term partnerships and navigating complex healthcare dynamics, which may require adaptability and strategic thinking. The role's focus on securing formulary inclusion and managing competitive positioning suggests a high-stakes environment.

Job Description Summary

The Account Management Lead drives strategic and operational execution of local, regional, and national access & health care shaping initiatives to secure, optimize, and sustain product access across key accounts. The role builds trusted partnerships with hospitals, payers, regional authorities, wholesalers, and healthcare system stakeholders to maximize access, value, and long-term business sustainability. The Account Management Lead ensures timely formulary inclusion, supports contract negotiations, shapes healthcare pathways, and enables cross-functional coordination to deliver seamless access execution throughout the product lifecycle.

Job Description

Major Accountabilities:

Build and deepen long‑term partnerships and relationships with key national, regional, and territorial accounts.
Develop and execute account plans to optimize product access and adoption.
Map stakeholders, monitor competitor dynamics, and update CRM insights.
Drive influence strategies to support early access schemes and patient pathway initiatives.

Engage hospital leadership, payers, and healthcare authorities to support access objectives
Secure formulary inclusion across national, regional, city, and hospital levels to achieve early and broad access.
Anticipate account needs, market shifts, and access barriers; propose appropriate mitigation actions.
Prepare markets for early launch by shaping access conditions and supporting reimbursement submissions.
Lead formulary negotiations, adoption efforts, tender responses, and contract management.
Protect value by negotiating sustainable pricing and ensuring competitive positioning throughout the product lifecycle.
Ensure strong cross-functional alignment and timely execution of account plans.
Coordinate field teams and internal experts to deliver on access priorities and KPIs.
Develop insight‑driven account plans and track performance (e.g., hospital listings).
Drive supply and inventory coordination with wholesalers/distributors as relevant for the market
Provide ongoing updates to key internal stakeholders based on market insights.

Minimum Requirements:

Work Experience:

Strong customer orientation
Strong cross functional leadership
Significant account management experience

Skills:

Accountability
Key Account Management
Commercial Excellence
Competitive Intelligence
Complexity Management
Compliance
Customer Relationship Management
Customer Engagement
Professional Ethics
Health Care Industry
Integrated Marketing
Market Development
Cross-Functional Collaboration Leadership
Problem Solving Techniques
Strategic Leadership
Value Propositions

Languages:

English and Local Language

Skills Desired

Accountability, Commercial Excellence, Company Process Understanding, Competitive Intelligence, Complexity Management, Compliance, Cross-Functional Collaboration Leadership, Customer Engagement, customer relationship management, Enterprise Sales, health care industry, Integrated Marketing, Key Account Management, Market Development, problem solving techniques, Professional Ethics, Revenue Growth, Sales Strategy, Selling Skills, Strategic Leadership, Value Propositions

Aplyr's read

Novartis is a Swiss-based global healthcare leader, known for its focus on innovative medicines and commitment to addressing patient needs through diverse roles.
Synthesized from recent postings & public sources

What's promising

•Novartis invests heavily in research and development, driving innovation in pharmaceuticals.
•The company offers a wide range of global career opportunities across various fields.
•Strong focus on cutting-edge therapies, including gene therapy and AI-driven solutions.

What to watch

•Regulatory challenges can impact the speed of drug approval and market entry.
•High competition in the pharmaceutical industry requires constant innovation to maintain market position.
•Complex organizational structure may slow decision-making processes.

Why Novartis

•Novartis has a robust pipeline of innovative medicines, setting it apart in the healthcare sector.
•The company emphasizes a diverse and inclusive workplace culture across its global operations.
•Novartis is a leader in digital transformation within pharmaceuticals, integrating AI and data science.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Novartis

Novartis

novartis.com

View company

Novartis is a global healthcare company based in Switzerland that provides solutions to address the evolving needs of patients worldwide. It focuses on innovative medicines, generics, and eye care.