About the role

Aplyr's Quick Take

This role is about leading eBay's shipping solutions, focusing on growth and performance of managed shipping and labels. You'll strategize and execute initiatives to improve seller and buyer experiences, working closely with various teams to drive adoption and revenue. It's a senior, hands-on leadership position.

Good fit

Ideal candidates have over 10 years of experience in business leadership or marketplace operations, with a proven track record in driving growth. You should be comfortable coordinating across teams and have a strategic mindset.

Worth noting

The role emphasizes a blend of strategic thinking and hands-on execution, which may appeal to those who enjoy both planning and implementation. The focus on cross-functional collaboration suggests a dynamic work environment, but it may also indicate potential for conflicting priorities.

Über eBay

eBay Inc. (Nasdaq: EBAY) ist ein weltweit führendes Handelsunternehmen, das Millionen Käufer*innen und Verkäufer*innen in mehr als 190 Märkten auf der ganzen Welt verbindet und wirtschaftliche Möglichkeiten für einzelne Menschen, Entrepreneur*innen sowie Unternehmen und Organisationen jeder Größe schafft. eBay wurde 1995 in San José, Kalifornien, gegründet und ist einer der größten und dynamischsten Marktplätze der Welt, mit einer einzigartigen Auswahl. Im Jahr 2023 ermöglichte eBay über seine Plattform ein Handelsvolumen von mehr als 73 Milliarden US-Dollar. Weitere Informationen über das Unternehmen und sein globales Portfolio finden Sie unter www.ebayinc.com.

About the team and the role:

Shipping plays a key role in building buyer trust and driving marketplace conversion. This role sits at the center of the initiatives at eBay sought at scaling shipping capabilities and delivering value to both sellers and buyers. As Head of Managed Shipping, Labels & PUDO, you will own the growth and performance of eBay’s shipping solutions within the market, leading strategy, execution, and results.

You will work closely with Product, Marketplace Operations, Finance, and Go-to-Market teams to expand adoption, improve customer experience, and drive measurable business outcomes. This role requires a balance of critical thinking and hands-on execution, with accountability for delivering impact across the marketplace.

What you will accomplish:

Own and grow Managed Shipping, Labels, and PUDO performance, driving adoption, revenue, and customer satisfaction
Define and implement strategies that increase seller uptake and expand marketplace penetration
Improve end-to-end shipping experiences for sellers and buyers by identifying gaps and partnering with Product and Operations
Influence product roadmap priorities through close collaboration with Product and Engineering teams
Align cross-functional collaborators across Marketplace Operations, Finance, and Go-to-Market to deliver market strategy
Establish operating rhythms to observe critical data points, lead business reviews, and encourage ongoing performance improvement
Build a culture of accountability, ownership, and pace while leading cross-functional initiatives

What you will bring:

Significant experience (10+ years) in business leadership, strategy, product, or marketplace operations
Consistent track record of driving growth and coordinating efforts across multiple functions in complex environments
Strong analytical and critical thinking skills, with a data-driven approach to decision-making
Ability to translate insights into clear actions that improve business performance
Effective collaborator management and communication skills across diverse teams
Experience scaling programs or products in marketplace or platform environments; logistics or shipping experience is a plus
Flexibility to work across London, Bern, or Berlin and collaborate with distributed teams

#LI-SI1

#LI-Hybrid

Zusätzliche Informationen

Bei eBay fördern wir Chancengleichheit. Alle qualifizierten Bewerber*innen werden ohne Rücksicht auf ethnische oder nationale Herkunft, Hautfarbe, Religion, Geschlecht, sexuelle Orientierung, Geschlechtsidentität, und Behinderung oder einen anderen rechtlich geschützten Status bei der Einstellung berücksichtigt. Wende dich bitte unter talent@ebay.com an uns, sofern du Bedürfnisse hast, auf die wir insbesondere eingehen sollten. Wir werden uns bemühen, so schnell wie möglich zu antworten.

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Aplyr's read

eBay thrives as a global marketplace connecting diverse buyers and sellers, with opportunities in tech, operations, and niche markets like sneakers and automotive.
Synthesized from recent postings & public sources

What's promising

•eBay offers diverse roles, from AI product management to sneaker authentication, showcasing varied career paths.
•The company is investing heavily in AI, indicating a forward-thinking approach to technology and innovation.
•eBay's global reach provides employees with opportunities to work on international projects and markets.

What to watch

•eBay faces intense competition from other e-commerce giants like Amazon and Alibaba.
•The company's growth has plateaued in recent years, raising concerns about long-term prospects.
•eBay's marketplace model can lead to challenges in maintaining quality and trust among users.

Why eBay

•eBay's auction-style listings set it apart from fixed-price competitors.
•The platform's focus on niche markets, like collectible sneakers, attracts specialized sellers and buyers.
•eBay's global marketplace allows users to access a wide variety of goods from international sellers.

Aplyr’s read is generated by AI from public sources. Was it useful?