Enterprise Customer Success Manager

Confirmed live in the last 24 hours

LumiQ

Toronto

On-site

Posted January 28, 2026

Job Description

At LumiQ, we’re on a mission to make professional education enjoyable. As a modern, audio-first learning platform, we empower accounting and finance professionals to fulfill their continuing professional development requirements through engaging podcasts. Over the past five years, we’ve cultivated a devoted customer base of over 1,000 corporate and accounting firms across North America.

LumiQ is proud to be a 2025 Deloitte Fast 50 and Fast 500 winner. We’re creating awesome proprietary content, nailing our go-to-market strategy, and being the first to shake up the industry. Most recently, we secured a strategic investment from Vertu Capital to fuel our expansion globally and continue executing on our exponential growth plans.

LumiQ is also a certified Great Place to Work! We’re all about transparency, ownership, innovation, and empathy. If you’re ready to make a real impact and help us transform professional education, we’d love to hear from you!

Reporting to the Manager, Customer Success, the Enterprise Customer Success Manager will serve as a trusted partner to LumiQ’s strategic clients, driving adoption, engagement retention, and account growth. This role is accountable for customer outcomes, renewal negotiations, and identifying opportunities to expand the partnership over time.

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