Senior Manager, Account Management

This role is within The Goat Agency, a leading brand within WPP Media, where you will be instrumental in helping global brands harness the power of social and creator-led content to deliver measurable impact. Recognised as a global leader in the space, we deliver award-winning campaigns in more than 70 countries. With over 650 social natives worldwide, we create ambitious influencer programmes from tactical activations to long-term partnerships, designed to drive awareness, engagement and conversions across the full marketing funnel.

About the Opportunity:
As a Senior Manager, you will serve as a senior client partner, taking ownership of key client relationships and leading the delivery of high-impact campaigns. You will oversee complex projects end to end, collaborate closely with internal teams, and provide strategic guidance to drive performance, growth, and client satisfaction. This role requires strong leadership, commercial acumen, exceptional organisational skills, and a deep understanding of influencer marketing.

Key Responsibilities:
Act as the main point of contact for high-profile clients, building trusted relationships.
Lead the delivery of multiple campaigns, ensuring objectives are met and expectations exceeded.
Provide strategic recommendations and expertise to clients at every stage of the campaign.
Present confidently in pitches, kick-off meetings, and post-campaign reviews.
Mentor and train junior team members, sharing expertise and fostering growth.
Proactively identify opportunities for additional client activity and upselling.

Role Requirements:
4+ years of experience working for a brand or in a client servicing role at an agency, dealing with high profile and demanding clients.
Experience pitching and selling ideas to clients, and ability to present confidently to stakeholders at all levels.
Passion for influencer marketing, an understanding of social campaigns and evolving knowledge of industry developments.
Exceptional organisation and ability to independently manage multiple campaigns to an extremely high standard, in a fast-paced environment, while always maintaining an eye for detail.
Ability to stay calm under pressure and deal with problems in a logical and efficient way.
Excellent communication skills and the ability to tailor communication and build relationships with stakeholders at all levels, both internally and externally.
Demonstrable experience delegating and prioritising an ever-changing workload.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

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