Administrative Assistant, Engineering Department

Job Title: Administrative Assistant, Engineering 

Reports To: Director of Engineering 

Who We Are:  

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.   

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.  

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.  

What We Offer:  

• Competitive health & wellness benefits, 401(k) & company match  

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement  

• Pet Insurance and Paid Pet Bereavement  

• Training & Development opportunities, career growth  

• Tuition Reimbursement  

• Team Member Hotel Rates, other discounts, perks and more  

What We’re Looking For: 

A proactive and detail-oriented Administrative Assistant who will be the backbone of our Engineering team’s success. In this role, you’ll bring organizational excellence and a passion for service to ensure smooth operations behind the scenes. From managing critical documentation to coordinating schedules and supporting team communications, you’ll play a key part in keeping our Engineering department running efficiently and effectively. If you thrive in a dynamic environment, love solving problems, and take pride in delivering exceptional support, this is your opportunity to make a meaningful impact. 

Who You Are: 

• Organized and Resourceful: You have a sharp eye for detail and a knack for keeping things on track.  

• Collaborative Communicator: You build strong relationships and work seamlessly across teams.  

• Solution-Oriented: You approach challenges with creativity and confidence, always finding a way forward.  

• Adaptable and Driven: You excel in fast-paced settings and embrace change with a positive attitude.  

• Service-Focused Team Player: You understand the importance of supporting others and delivering results that matter. 

What You’ll Do: 

• Serve as the first point of contact for the Engineering department by answering calls, greeting visitors, and directing inquiries.  

• Manage and track maintenance requests and work orders, ensuring accurate documentation and timely follow-up.  

• Prepare and process purchase requisitions, orders, and invoices, verifying accuracy and maintaining organized records.  

• Monitor departmental budgets, update expense logs, and report discrepancies to leadership.  

• Coordinate payroll, attendance, and vacation records for team members.  

• Support onboarding and maintain employee training records in partnership with Human Resources.  

• Organize calendars, schedule meetings, and assist with reports and meeting minutes for Engineering leadership.  

• Maintain departmental files, safety compliance records, and preventive maintenance logs.  

• Facilitate pre-shift and department meetings, ensuring smooth communication and preparation.  

• Keep storage areas and records organized, providing information to other departments as needed. 

• Demonstrates regular and reliable attendance. 

• Other duties as assigned. 

Your Experience Includes: 

• 1–2 years of experience in hospitality or administrative support, ideally within a hotel environment, preferred.  

• High school diploma or equivalent required; additional education or certifications in hospitality or administration, preferred. 

• Familiarity with Engineering or Maintenance operations and related processes.  

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) with strong technical aptitude.  

• Exceptional organizational skills and the ability to manage multiple priorities with accuracy and efficiency.  

• Strong communication and interpersonal abilities, with a collaborative mindset.  

• Proven track record of maintaining detailed records and supporting compliance requirements.  

• Ability to stand, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift. 

• Flexibility to work varying shifts, including nights, weekends, and holidays, as needed.  

Who You’ll Supervise: 

• N/A