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Overview
Mid-Level

Student Outreach and Support Graduate Assistant

Confirmed live in the last 24 hours

University of Texas at Austin

University of Texas at Austin

UT MAIN CAMPUS
On-site
Posted March 27, 2026

Job Description

Job Posting Title:

Student Outreach and Support Graduate Assistant

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Hiring Department:

Office of the Vice President for Student Affairs

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

20

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FLSA Status:

To Be Determined at Offer

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Earliest Start Date:

Ongoing

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Position Duration:

Limited Duration Based on Business Need

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Location:

UT MAIN CAMPUS

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Job Details:

Purpose

Contribute and provide case management, threat assessment, and crisis services for undergraduate and graduate students to ensure a comprehensive and holistic approach to student emergencies, critical incidents on campus, student success, and retention. Address academic, financial, residential, student development, mental health, wellness, safety, and behavioral issues with students in need.

  • Hours to be scheduled between 8:00 a.m. and 5:00 p.m., Monday through Friday
  • Qualification for in-state tuition rates
  • Comprehensive insurance benefits package (September – May)
  • Hands-on work in student personnel field, providing excellent work experience

Responsibilities

  • Facilitate case management for various student emergencies including financial concerns, hospitalizations, and general mental health.
  • Provide comprehensive referral services to students for on campus and community services.
  • Assist in the support of student victims and survivors of crimes, abuse, theft, assaults or other types of safety concerns.
  • Assist with department and student outreach to enhance partnerships within the University.
  • Work 1:1 with students through walk-in appointments and incoming calls or emails.
  • Manage and update case records and documentation.

Required Qualifications

  • Currently enrolled as a graduate student (master’s level preferred) taking at least 9 hours.

Preferred Qualifications

  • Demonstrate an understanding of crisis management, mental health, and student resources.
  • Experience working with sensitive student populations.
  • Ability to exercise a high level of discretion and uphold privacy and confidentiality of student records.
  • Excellent written and oral communication skills. 
  • Strong interpersonal abilities and proven organizational skills. 
  • Experience with Macintosh computer hardware and software or the ability to learn applications quickly (i.e. Microsoft office suite products). 
  • Other experience/skills as relevant to specific position responsibilities  

Salary

$19.33

Work Shift

  • Hours to be scheduled between 8:00 a.m. and 5:00 p.m., Monday through Friday

Required Materials

  • Resume/CV

  • 3 work references with their contact information; at least one reference should be from a supervisor
  • Letter of interest

Submit Your Application Today

To apply for this position, submit your application through the Office of the Dean of Students Graduate Assistant Application Form. Email deanofstudents@austin.utexas.edu with any questions you have. The priority deadline is Friday, February 20 for first round review.

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Please confirm your eligibility for this position here: http://www.utexas.edu/hr/student/student_acad_employment.html

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Retirement Plan Eligibility:

Students in this position may choose to enroll in the UTSaver voluntary retirement programs.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.