Sales Administration Officer

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Sales Organisation facilitates transformational business outcomes for clients in the Government, Public Safety, and Mining & Energy sectors through the deployment of mobile enterprise communications and public safety technology systems.

Job Description

Operating at the intersection of high-volume sales and operational execution, the Sales Administration Officer manages complex end-to-end quoting, order fulfillment, and essential administrative tasks. This role is designed for a collaborative professional, dedicated to precision and workflow optimisation, with a steadfast focus on the customer journey. As a gateway into the technology and communications industries, this position provides a robust foundation for long-term professional growth and career advancement.

You will be responsible for:

• Manage the complete order lifecycle for equipment, ensuring accurate data entry and tracking within Salesforce and CPQ

• Prepare and complete professional equipment quotations

• Serve as the primary liaison for national orders to guarantee client satisfaction and prompt delivery

• Uphold strict file compliance and Salesforce database accuracy standards

• Optimise the billing process by managing manual invoices for external equipment and drafting invoice requests

• Collaborate with Pre-Sales and Sales departments to improve operational procedures and resolve workflow delays

• Assist Finance with revenue recognition tasks and the generation of invoices

• Provide operational office support as needed, including reception coverage, corporate events, and function planning

• Coordinate merchandise and marketing materials for the Sales teams

Basic Requirements

• Exceptional Customer Service / Phone / Written and Face to Face

• Innovative and Problem solving

• Completion of Secondary Education

• Attainment of Certificate III or IV in Business Administration

• Demonstrated professional experience in an administrative capacity

• Proficiency in the utilisation of Microsoft Office and Google Workspace suites

It will also be beneficial (not mandatory) if you have:

• Tertiary education in  Business, Finance or Information Technology

• Experience in technology or telecommunications industry

Experience and Skills

Essential:

• Proven experience in high-volume quoting and order fulfillment

• Adaptability and flexibility in high stress environments

• A "zero-error" mindset regarding high-precision financial data and invoicing

• A proactive instinct for building systemic solutions to maintain workflow momentum

• The ability to act as a sophisticated bridge between national sales teams and high-value customers

It will also be beneficial (not mandatory) if you have:

• Proficiency in Salesforce, Oracle or CPQ platforms is highly regarded

• A strong grasp of Google Workspace, Microsoft Excel (data modeling), and PowerPoint (executive reporting)

• A functional understanding of technical equipment procurement and supply chain flow

• Familiarity with the procurement and processing of specialised technical equipment

• We welcome Graduate applications who have had part-time or full-time work experience

• Ideally a Minimum 3-5 Years experience in a similar field would be beneficial

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.