Inside Sales Representative (m/w/d)

Build a career powered by innovations that matter!  At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible.  We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing.

Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific.  Looking for a great place to work?  You have found it with a culture that embraces teamwork, collaboration and empowerment.  Come explore Novanta.

Business Uni Overview

This position is part of Novanta’s Precision Manufacturing division group.
Novanta develops cutting-edge components and sub-systems for laser-
based diagnostic, analytical, micromachining and fine material processing
applications. Powerful lasers, coupled with advanced beam steering and
intelligent sub-systems incorporating software and controls, deliver extreme
precision and performance, tailored to our customers’ demanding
applications.

Summary

The Inside Sales Representative drives revenue growth by developing strong customer relationships and managing sales activities remotely. The role supports clients in Germany and Austria, identifies new business opportunities, and helps close deals. The representative manages contracts, prepares offers, and maintains accurate data in Salesforce. This position collaborates with Sales Managers and other teams to ensure smooth operations and excellent customer service.

Primary Responsibilities

• Develop and maintain strong relationships with customers through proactive communication and reliable support.
• Identify and pursue revenue opportunities with existing and potential customers in Germany and Austria.
• Support Sales Managers in customer interactions and deal closures.
• Prepare and manage sales offers, including follow-up and closing.
• Create and manage sales contracts, ensuring accurate entry and tracking in Salesforce.
• Generate and qualify leads, capturing requirements and opportunities in Salesforce.
• Monitor sales activities and customer engagement using CRM tools.
• Maintain accurate customer master data in Salesforce.
• Plan and manage consignment stock and framework agreements.
• Review order data for accuracy before processing by Order Management.

General Tasks

• Maintain strict compliance with the quality, environmental and occupational health and safety regulations and implementation of the instructions of the quality, environmental management and/or occupational health and safety officer.

Required Experience, Education, Skills, Training and Competencies

• Completed vocational training (Ausbildung) or a University degree, ideally in business, sales, or a related field
• 2 to 4 years of experience in a similar inside sales or customer-facing role.
• Proficient in MS Office (Word, PowerPoint, Outlook, Excel).
• Experience with CRM systems, ideally Salesforce.
• Strong customer orientation and professional communication skills.
• Fluent in German and English, both spoken and written. Additional languages are a plus.
• Self-motivated, flexible, and organized.
• Comfortable working across departments and collaborating in teams
   

Travel Requirements 

• Up to 25% travel for our quarterly sales meetings, team events, or customer visits

#LI-UK1

#remote Germany, ideally Bavaria like Regensburg, Nürnberg, München
 

Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.

Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.