Labor Relations Manager – TBB

Inside the Role

The Labor Relations Manager is a strategic and operational leader responsible for all labor relations and blue-collar HR topics within TBB. This role serves as the primary interface with union leadership, oversees grievance administration and discipline processes, and ensures consistent application of collective bargaining agreements (CBAs) and company policies.
The position leads a team of Labor Relations professionals and coordinators, ensuring effective execution of labor strategy, compliance, and workforce administration. This role partners closely with operations leadership to balance business performance with strong, consistent labor practices.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $144,000 - $184,000 USD 

Pay offered dependent on knowledge, skills, and experience​ 

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Benefits include annual variable pay bonus program; eligible for the use of a company vehicle; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age.; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health care plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. 

What You Drive at DTNA

Labor Relations Strategy & Union Management

• Serve as the primary company representative for union relationships at assigned sites
• Build and maintain constructive relationships with union leadership while effectively managing conflict
• Interpret and apply collective bargaining agreements (CBAs) to ensure consistent and compliant labor practices
• Advise plant leadership on labor strategy, risk mitigation, and employee relations matters

Grievance Administration & Dispute Resolution

• Oversee and manage grievance processes across all steps, ensuring timely and consistent resolution
• Act as escalation point for complex grievances beyond local handling
• Partner with legal and HR leadership on arbitration preparation and case strategy
• Ensure documentation, tracking, and analytics of grievance trends to drive proactive solutions

Note: Grievance handling and escalation are core responsibilities of LR leadership roles based on internal DTNA role expectations.

Discipline & Employee Relations

• Provide direction and oversight on employee discipline processes, ensuring consistency, fairness, and contractual compliance
• Support investigations involving misconduct, attendance, and workplace issues
• Ensure disciplined processes align with both company policy and CBA requirements

Team Leadership & Functional Oversight

• Lead, coach, and develop a team of Labor Relations Specialists
• Oversee Disability Management and Time & Attendance functions, ensuring accurate and compliant administration
• Establish clear operating rhythms, roles, and expectations across the team
• Drive capability building within the LR function

Time & Attendance / Workforce Administration

• Ensure effective governance of timekeeping, attendance, and related policies
• Partner with operations to address attendance-related issues and trends
• Integrate attendance management with discipline and grievance processes

Compliance, Policy & Risk Management

• Ensure compliance with labor laws, CBAs, and company HR policies
• Maintain consistent application of policies across locations
• Partner with HR and Legal to mitigate risk and ensure defensible outcomes

Managers are expected to administer company policies fairly and consistently, per DTNA HR policy expectations.

Partnership with Business Leadership

• Act as trusted advisor to plant and operational leaders on workforce issues
• Influence leadership decision-making to balance operational needs and labor relations considerations
• Support culture alignment and workforce engagement in a unionized environment

Knowledge You Should Bring

• Bachelor’s degree in Human Resources, Labor Relations, Business, or related field
• 8+ years of HR experience with 4+ years of a combination of labor relations/employee relations experience in a unionized manufacturing/industrial environment
• Experience leading grievance processes, investigations, and disciplinary actions
• Demonstrated experience working directly with unions and interpreting CBAs

Exceptional Candidates Might Have

• Experience with arbitration preparation and/or participation
• Experience with multi-site labor relations environments
• Knowledge of disability management and timekeeping systems

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

High Point, NC US. Relocation assistance for this position is available when the selected candidate meets eligibility criteria.

Schedule Type:

Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.