About the role

Aplyr's Quick Take

This role is for a technical manager focused on leading the design and development of ServiceNow applications and workflows. You'll work closely with various teams to meet business needs and ensure the platform runs smoothly. It's a hands-on position that requires extensive experience with ServiceNow and leadership skills.

Good fit

Ideal candidates have over 10 years of experience in ServiceNow development and management, with a strong background in ITSM and Agile methodologies. Those who thrive here are likely to be collaborative leaders with excellent communication skills.

Worth noting

The role emphasizes both technical expertise and leadership, which may appeal to those looking to advance into management. The hybrid work setup could be a plus for candidates seeking flexibility.

Date Posted:

2026-03-30

Country:

India

Location:

IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli

Position Role Type:

Hybrid

What You Will Do

The ServiceNow Technical lead will design, develop, and maintain applications and workflows on the ServiceNow platform. This role involves collaborating with cross-functional teams to understand business needs, configuring the platform, and ensuring its reliability, performance, and scalability

Qualifications You Must Have

10+ years of hands-on experience in design, development, and delivery of ServiceNow solutions in global environments
Minimum 2+ years’ experience in supporting the ServiceNow platform, debugging Issues, root cause Analysis and fixing Incidents
Ability to lead and mentor technical teams
Extensive experience with ServiceNow architecture, development, and administration
Hands-on experience in ITSM, ITOM, HRSD, Custom Applications and other ServiceNow modules. Respective certifications will be an added value
Advanced Proficiency in scripting languages used within ServiceNow (JavaScript, GlideScript, Angular JS)
Experience in Virtual Agent, Agent Workspace, UI Builder, Flow designer and Platform Analytics is a Plus
Experience with REST/SOAP integrations and Scripted REST APIs
Strong analytical thinking, interpersonal, oral, and written communication skills with ability to work with technology stakeholders at various levels and including global teams
Experience with the Scaled Agile Framework (SAFe) or other Agile software development methodologies

Education:

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)

Qualifications We Prefer

ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD).
ITIL Foundation certification.
Certified Implementation Specialist - ITSM or HRSD (Nice to have)

This is a hybrid role based out of Bangalore, India

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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Aplyr's read

RTX is a leader in aerospace and defense, attracting engineers and specialists dedicated to advancing military and commercial technologies globally.
Synthesized from recent postings & public sources

What's promising

•RTX's strong global presence offers diverse career opportunities in multiple regions.
•The company invests heavily in R&D, driving innovation in aerospace and defense technologies.
•RTX's partnerships with governments ensure a steady flow of high-profile projects.

What to watch