Manager, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Overview
Mastercard Services’ Portfolio Intelligence team is looking for a Manager to help drive our go to market strategy Globally. The incumbent will help support the key strategies for revenue optimization, with a clear perspective on the diverse customer segments, market nuances and the demands needed to satisfy all customer types globally. The incumbent should be familiar with the Mastercard services sales organization, practices and well adept to meeting with customers.
Role
• Holds accountability for go-to-market for Portfolio Intelligence program dashboard business, working in conjunction with Global & Regional Product managers
• Works with regional product to drive Portfolio Intelligence priorities with sales organization, supporting local sales discussions
• Supporting the design and execution of go-to-market for Portfolio Intelligence program in other regions by working with Product Managers
• Drives customer feedback to Global Product managers & Product Development, ensuring Portfolio Intelligence solution owners are meeting market needs
• Crafts, with Regional Product, market penetration plans, ensuring appropriate analysis and prioritization within the diverse segment set Globally
• Ensures pipeline of opportunities is accurate & realistic, helping both Regional and Global Product to assess quality of regional P&L
• Ensures key pipeline KPI’s are maintained and tracked
• Supports Sales teams & Account Managers with sales conversations, providing relevant materials, completing product demos and assisting with sales objection handling
• Assists with existing customer queries, and ensures questions, challenges or complaints are effectively managed and the right people are involved to solve efficiently

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.