Service Analyst

Service Analyst – Early Careers

Location: Melbourne and Sydney, Australia

Who We Are

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and organisations build their digital core, optimise operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.

We are a talent- and innovation-led company, with people serving clients in more than 120 countries. Technology is at the heart of change today, and we combine deep industry experience, functional expertise and global delivery capability to solve complex challenges.

Accenture Song is our global growth and experience agency. We bring together creativity, strategy, technology and data to help organisations reimagine how they connect with people, deliver services and drive sustainable growth.

Job Description

Are you ready to work on real-world problems that shape how organisations serve people?

We are looking for curious, motivated graduates to join Accenture Song – Service as part of our Early Careers Program in Sydney. This role is ideal for those who enjoy problem-solving, collaboration and making a tangible impact through thoughtful design, strategy and technology.

From day one, you’ll work alongside experienced consultants, designers and technologists to help organisations transform how they operate, serve customers and adapt to change.

What You’ll Do

As a Service Analyst, you will support teams that design and implement business solutions driving industry, functional and technology transformation. Your work may include:

• Supporting the development of strategies and action plans that help clients achieve their business objectives
• Analysing current-state processes, services and operating models to identify opportunities for improvement
• Helping design new processes, services and solutions using established methods, tools and assets
• Contributing to service transformation initiatives that span customer experience, operations and technology
• Supporting change programs and interventions that help organisations prepare for and adopt new ways of working
• Collaborating with cross-functional teams in a supportive, team-based consulting environment
• Learning on the job through hands-on project work, structured training and coaching

You won’t be expected to know everything on day one — what matters most is your curiosity, willingness to learn and enthusiasm for making an impact.

What We’re Looking For

We welcome applications from graduates who:

• Have completed a university degree within the last two years, or will complete by mid‑2026 with availability to commence in July 2026
• Are interested in consulting, service design, business transformation, technology or customer experience
• Enjoy working collaboratively and communicating ideas clearly
• Are adaptable, curious and comfortable working in a fast‑paced environment
• Are motivated to learn, grow and take on new challenges
• Align with Accenture’s values of integrity, inclusion and innovation

Additional Information

Applicants must have full, unrestricted work rights in Australia (Australian or New Zealand citizens, or Australian permanent residents). Visa sponsorship is not available for this role.

Accenture is a WORK180 Endorsed Employer, recognising our commitment to inclusive workplaces.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement for Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. 

As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

 
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.

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