Jr. Conference Planning Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Windrose on Hudson - a Riverside Conference Experience off the banks of the Hudson River nestled within the Croton Bay area boasting proximity to New York City and surrounding metro areas. An historic and idyllic location that rejuvenates with a sense of belonging to create meaningful connections with friends & colleagues. A soulful place that celebrates the natural Hudson Valley beauty where guests gather on milestones of education, training and professional achievement for a toast while engaging in the wellness of the pristine outdoors.

•        248 well appointed guestrooms
•        Over 70K square feet of state of the art meeting & event space
•        Three food & beverage outlets
•        62+ acres of trails, expansive fitness center, basketball, team-building, volleyball and your imagination

What you will have an opportunity to do:

The Junior Planning Manager supports the planning and execution of meetings, events, and group business within a hospitality setting. This role works closely with the existing planning team, operations teams, and clients to ensure seamless coordination, exceptional guest experiences, and successful event delivery. The ideal candidate is highly organized, detail-oriented, and passionate about hospitality and service excellence.

Key Responsibilities:

• Assist in the coordination and execution of in house- meetings, day conferences, and smaller group events from initial inquiry through post-event follow-up.
• Support client communication and managing event details.
• Collaborate with internal departments (banquets, culinary, front office, housekeeping, and AV) to ensure event requirements are met.
• Maintain accurate event documentation including Banquet Event Orders (BEOs), Resumes & Rooming lists.
• Participate in client site visits, pre-convention meetings, and event walkthroughs.
• Monitor event timelines and ensure all deadlines and operational needs are met.
• Provide on-site event support to ensure smooth execution and quick resolution of any issues.
• Ensures the setup of all conference rooms, according to the banquet event order.
• Assist with billing, invoicing, and post-event reconciliation with the help of the Sr Planner and Accounting Team.
• Build strong client relationships to enhance satisfaction and encourage repeat business.
• In addition, you will review BEO’s and work with the appropriate departments to assure quality and satisfaction.
• Participates in weekly BEO & Resume Meetings as required.

• Additional responsibilities will require you to maintain positive guest and employee relations and to increase Guest Satisfaction scores by ensuring prompt, courteous and proper service.

• Completes additional tasks that may be assigned by senior management.

Qualifications:

• Bachelor’s degree in Hospitality Management, Event Management, or related field preferred.
• 1–3 years of experience in hospitality, event planning, or conference services.
• Strong organizational and time management skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask and perform effectively in a fast-paced environment.
• Proficiency in Microsoft Office and event management systems (e.g., Delphi, Opera, or similar).
• Flexible schedule, including evenings, weekends, and holidays as needed.

What are we looking for?

Growth Opportunity:

This role serves as a developmental position with a clear pathway to a Planning Manager or Senior Conference Services Manager role, offering hands-on experience and exposure to all aspects of event planning and hotel operations.

Compensation:

$62,000.

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$72,000.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.