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Sr. Specialist, Customer Acquisition Specialist – Ad Sales

ConcentrixConcentrix·Business Process Outsourcing (BPO)

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About the role

Job Title:

Sr. Specialist, Customer Acquisition Specialist – Ad Sales

Job Description

As a Customer Acquisition Specialist, you will play a key role in growing our advertiser base across the SMB segment in APJ. You will identify, engage, and qualify new advertising customers while managing a pipeline of opportunities from initial outreach through to close or handoff.
You will research target accounts, develop tailored outreach strategies, and leverage data insights to prioritize high-potential opportunities. This role combines proactive prospecting, consultative selling, and strategic thinking to help customers grow their business through digital advertising solutions while directly contributing to revenue growth.
  • Own and manage a pipeline of prospective advertisers from initial contact to qualified opportunity or close
  • Conduct outbound prospecting through phone, email, social channels
  • Research target accounts to personalize outreach and identify key decision-makers
  • Conduct discovery conversations to understand customer business goals, audience, and advertising needs
  • Position advertising solutions aligned to customer acquisition, engagement, and revenue objectives
  • Qualify leads against established criteria and ensure high-quality pipeline generation
  • Schedule and support introductory meetings, demos, and campaign discussions with prospective customers
  • Track outreach activity, pipeline, and customer engagement accurately within CRM systems
  • Leverage AI-powered tools and analytics to improve prospecting effectiveness, targeting, and conversion rates
  • Provide market feedback and insights on lead quality, customer trends, and campaign effectiveness
  • Achieve monthly and quarterly pipeline generation and sales targets

Location:

SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2

Language Requirements:

English (Required), Korean (Required)

Time Type:

Full time

Skills & Tags

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Aplyr's read

Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.

Synthesized from recent postings & public sources

What's promising

  • Concentrix offers diverse career opportunities across technology and customer service roles.
  • The company has a strong global presence, providing international career mobility.
  • Investment in technology solutions enhances their competitive edge in customer engagement.

What to watch

  • High employee turnover is a common issue in the BPO industry.
  • Work-life balance can be challenging due to demanding client needs.
  • Limited public information about career growth opportunities within Concentrix.

Why Concentrix

  • Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
  • The company supports bilingual and multilingual roles, reflecting its global client base.
  • Concentrix's strategic partnerships enhance its service offerings and market reach.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Concentrix

Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.

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