Quality Control and Safety Manager

Subsidiary: KIRA Facilities Maintenance

Job Title: Quality Control and Safety Manager

Work Location: Fort Buchanan - San Juan, PR   

Labor Category: Exempt

Clearance Level: Secret

Pay Rate: $55,000 - $65,000

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About the Role 

The Quality Control and Safety Manager provides effective management of the quality and safety programs supporting the Fort Buchanan Grounds Maintenance contract, including providing daily inspection reports on work performed and inspection reports on contract performance standards and progress for the Contracting Officer Representative (COR). 

 

What You'll Be Doing

• Reports the daily inspection report requirement of work conducted to the COR.
• Reports the inspection of Contract performance standards and progress to the COR.
• Submits documentation of a monitoring system assuring all line items are performed according to contract specification to the COR on a weekly basis on the first workday of the week.
• Manage and oversee the investigation of work-related incidents, ensures complete reporting and recommendations for remedial action. 
• Oversee and inspect facilities to ensure safety standards are upheld. 
• Possess experience in process control, quality data analysis, quality auditing, statistical sampling, and subcontract quality control.
• Serves as primary point of contact for all quality related issues to include management, implementation, and enforcement of Quality Control Plans, Standard Operating Procedures (SOP) and operations related to business/contractual processes, integration, and modification. 
• Provides direction, leadership, and guidance to ensure alignment with corporate/contract quality policies, strategic objectives and organizational goals that are accomplished safe, on-time and error free. 
• Prepares annual budget for Quality and operates within the budgets to meet challenging goals. 
• Provides effective Contract review for Quality specifications and adherence prior to new contract proposals and awards, then interacts closely with customers to proactively mitigate disruptions and maintain strong working relationships. 
• Champions a sustainable and robust Quality Management System that strictly complies with ISO 9001 and PWS requirements. 
• Serves as a liaison for executive management for potential changes and impact on the Quality Management System. 
• Generates reports on the suitability of the Quality program, manages several important cross-functional processes including, Contract Reviews, Supplier Quality, In-Process Quality Assurance, Product Testing, and quality of workmanship.
• Responsible for identifying, analyzing and developing improvements in productivity, quality, customer relationships, and customer service. 
• Utilizes quality body of principles to champion best in class QMS Program across the organization to reduce lead times, increase quality, on-time delivery, and reduce cost. 
• Communicates with various Government professionals in a manner that upholds high levels of expectations. 
• Establish processes and procedures for maintaining high standards of quality, reliability, and safety.  
• Determine and enforce – through functional groups – quality requirements in accordance with real program needs; based on current regulations. 
• Responsible for implementation and maintenance of the company quality system, reporting on performance of the quality system for review and as a basis for improvement of the quality system. 
• Work with company management to comply with ISO 9001, and PWS contract requirements, Plans and tracks functional resources in direct support of the PM Office. 
• Communicates a clear vision to ensure line of sight to functional goals for key functional participants. 
• A wide degree of creativity and latitude is expected with minimum to no supervision, determines business function metrics and measures, and reports progress as directed. 
• Performs other duties as assigned.
• Adhere to company policies, procedures, and safety regulations.
• Performs other duties as assigned.

 

What We're Looking For

• Must be able to read, write and communicate clearly in English
• Must be a US Citizen
• Two (2) years of related experience in Quality Control Management.
• Ability to read, interpret and technically discuss drawings, specifications, regulations applicable to military and civilian applications. 
• Professional certification from American Society for Quality (ASQ) in quality management and/or quality engineering preferred.
• Lean Six Sigma Green Belt certified is preferred.
• PMP certification is preferred.
• Strong professional customer service skills, including active listening, prompt service and follow up. 
• Excellent interpersonal skills with an ability to work with all levels of Management and Supervisors. 
• Must be able to handle sensitive information. 
• Problem solving skills using Quality Assurance industry techniques, tools and resources. 
• Experience conducting quality assurance (QA) surveillances or audits and techniques; analyzing data to identify negative trends; and recommending solutions for quality deficiencies.
• Microsoft Office software experience (MS Windows, MS Office, including PowerPoint, Word, Access, and Excel) required. 
• Must have practical knowledge of worksite safety, occupational hazards and standard safety practices. 
• Must possess the ability to work in a team or alone and be able to change jobs on short notice.
• Demonstrate leadership by modeling desired behaviors appropriate to the work environment and adhering to the company values, vision and operating principles. 
• Display courtesy and skill in dealing with internal and external customers, coworkers, and management. 
• Must communicate effectively, both verbally and in writing.   
• Accurately maintain and update records to enable quick and efficient retrieval of information.  
• Follow up on suspense items to ensure timely completion.  
• Consistently produces quality products and service. 
• Ability to work independently while maintaining quality performance. 
• Perform all work in a safe and secure manner. 
• Complete all training within required timeline. 
• Demonstrate dependability in all aspects of work. 
• Must be able to carry out oral and written instructions in an acceptable manner. 
• Resolve problems promptly with minimal adverse impact on functional operation.
• Attend all formal and informal conferences, workshops, training, and seminars as deemed necessary by the supervisor or applicable to the position.
• Must possess and maintain a valid state driver’s license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position.

 

Physical Demands & Work Environment

• Physical requirements include (but are not limited to) the ability to lift 30 pounds, pushing, pulling, carrying, stooping, bending, squatting, and reaching for long periods of time. Duties will require frequent periods of sitting, standing, kneeling, walking, crouching, crawling, reaching, and balancing. 
• Must be able to work on-call, alternate, and extended shift schedules when necessary to meet the mission requirements, including weekends and holidays.
• Work may be performed indoors or outdoors in varying weather conditions. Must be able to work in confined spaces, at heights, and around various hazards with appropriate PPE.