About the role
Build a career with confidence
Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world‑class, diverse workforce that puts the customer at the center of everything we do.
Summary
This role is customer focused, proactive, energetic and collaborative working within the Human Resource Operations shared service function. The HR Ops team will function across the business and will provide support to employees, managers, and HR professionals. This role will support the provision of a consistent, timely and accurate advisory service to key stakeholders and customers. Responsibilities include interpretation of and response to a wide variety of HR related inquiries. In this exciting role, you will research, analyze and respond to inquiries ranging from simple policy questions to moderate issues. Responsibilities include: working closely with Talent Acquisition, onboarding and offboarding. Additionally, merit and bonus cycles, salary survey participation, annual benefit enrollment and provide data for any grading or job evaluation requested by the business.
Job Description
Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals.
Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.
Support the subject matter expert (SME) for all policies and procedures.
Ensure data integrity through audits of the HR Information System.
Update and analyze work process design and flow for policies and procedures.
Provide policy interpretatation recommendations.
Create and present training presentations.
Research and work in a team environment to resolve employee issues, by working directly with internal/external clients and vendors.
Serve as an employee and customer advocate.
Identify and drive process improvements, quality and compliance across the function.
Analyze data issues and provide Root Cause Analysis in problem resolution.
Incorporate Lean practices into all daily activities and ongoing projects.
Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs.
Responsible for achieving internally-set quality standards, identified goals and metrics and overall targets are met and/or exceeded.
Assist with data migration and auditing during acquisition process.
Ensure alignment of grading structure and support Gender Pay Reporting.
Foster, develop and maintain strong internal and external relationships with key vendors.
Ensure use of employee self service.
Minimum Requirements
Requires theoretical knowledge obtained through a University degree
Limited to some knowledge of Carrier organization
University Degree or equivalent
Less than 1 year prior relevant experience
Advanced written and verbal English
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Aplyr's read
Carrier is a global leader in HVAC and refrigeration, attracting professionals in engineering, environmental health, and safety, with a focus on innovation and sustainability.
What's promising
- •Carrier's strong global presence ensures diverse career opportunities across multiple regions.
- •The company invests in technological innovation, enhancing its product offerings and market competitiveness.
- •Carrier's commitment to sustainability aligns with growing environmental concerns and industry trends.
What to watch
- •The HVAC industry faces cyclical demand, impacting job stability during economic downturns.
- •Carrier's large organizational structure may slow decision-making processes.
- •Intense competition in the HVAC sector could pressure profit margins and growth.
Why Carrier
- •Carrier pioneered modern air conditioning, establishing a legacy of innovation.
- •The company offers comprehensive solutions, integrating HVAC, refrigeration, and fire and security systems.
- •Carrier's focus on sustainability is evident in its energy-efficient product lines and corporate practices.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Carrier
Carrier is a global leader in heating, ventilation, air conditioning, refrigeration, and fire and security solutions.
