Job Description:

Join our team as a Shipping Administrator based at our High Wycombe site. This role is responsible for ensuring our courier shipments reach our customers and Instron sites across the globe without delay.

About Instron

Instron® is a global organization that designs, manufactures, sells, and services materials testing systems. Our systems are trusted by 95% of the world’s largest manufacturing companies to gather critical data, informing the design of components and materials. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.

Job purpose

• Responsibility for the import instruction process to carriers 
• Ensuring courier shipments are sent out & delivered on time to our customers & global offices

Key Tasks & Responsibilities

• Managing shipping inbox for imports, creating instructions to carriers and updating records
• Ensuring shipping documents are saved as per HMRC requirements
• Liaise with relevant departments to co-ordinate courier shipments
• Creating shipment invoices & packing lists
• Ensure all courier shipment deliveries are made in line with customer and company requirements
• Act as contact for customer and internal queries relating to shipping or status enquiries
• Maintaining and updating various existing spreadsheets
• Ad hoc support to Shipping Team Lead and Order Entry Team Lead

Key Experience and Competencies (includes skills)

• Previous experience of shipping and shipping procedures relating to imports & courier shipments
• Knowledge of Customs/HTS Codes
• Adept at developing new skills and taking on new tasks, within a multi-functional role
• Demonstrable analytical and interpersonal skills, with the ability to communicate effectively with all levels of the organisation and external parties
• Good knowledge of Incoterms
• Ability to prioritise workload to meet deadlines
• A high standard of computer literacy with intermediate Excel skills                                        

Key KPIs/other performance measurements

• Imports & courier shipments arranged within an agreed time limit as per company SLA’s of same day/next day dispatch