Senior Technical Implementation Specialist

Confirmed live in the last 24 hours

PocketHealth

Compensation

$95,000 - $110,000 annually

Greater Toronto Area

On-site

Posted January 30, 2026

Job Description

What if you could personally impact the future of healthcare? As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower over 2 million patients — to discover a better healthcare experience.

PocketHealth is a patient-centric platform that enables hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely. Through our platform, we enable patients to be active and engaged participants in their own care, and take control of their care journey. In addition to image sharing, which is the heart of the PocketHealth platform, we’ve grown our core functionality to enable sharing between hospitals and physicians, as well as instant image retrieval and automated importing capability. PocketHealth is a unified image management solution for over 800 hospitals and clinics across North America. We believe that by placing patients at the center of the record release process, data moves more ethically, easily and securely throughout the care journey, and we’re looking for passionate individuals to help make this vision a reality for millions more patients across North America.

About the Role

We are seeking a Senior Technical Implementation Specialist with a strong background in medical imaging and healthcare IT to join our growing team. In this critical role, you’ll be the technical backbone for deploying, integrating, and supporting our imaging solutions across hospitals, imaging centers, and radiology groups.

As a senior member of the Technical Services team, you’ll not only handle complex integrations and escalations but also mentor junior engineers, contribute to technical process improvements, and act as a strategic partner to product, engineering, and customer-facing teams.

This is a high-impact role for someone who thrives at the intersection of technology, clinical workflows, and customer success — and is passionate about improving healthcare through better access to imaging.

This job posting is for an existing vacancy. The salary range for this position is $95,000 – $110,000 annually, depending on the experience and expertise you bring to the team. Salary is just one part of the story, though; this role is also eligible for equity in the form of stock options and includes a comprehensive health and benefits package. We view our compensation as a total investment in your well-being, designed to support you both in your work and in your life outside of it.

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