Technology Oversight Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

The role

The Global Payments Entity Management team is responsible for ensuring the smooth and compliant running of our payment entities around the world. We are looking for an outstanding Technology Oversight Lead to join the team and ensure we meet our technology-related obligations.

We’re looking for a Berlin-based Experienced Technology Oversight Lead to strengthen our technology second line of defense team. The role focuses predominantly on ensuring compliance with relevant technology requirements and support the global payment technology team to craft, develop and maintain payment systems in line with laws and regulations.

This individual contributor role will ensure global payment systems and platforms are set in line with regulations. This role will work with the Global Head of Payment Technology Oversight team. This is an opportunity to address a dynamic and fast paced role with frequent interaction with Technology Payment team and technology leaders across the company. This role will help gain a deep understanding of eBay payments and allow the individual to work with sophisticated tech teams.

Further, the individual will be encouraged to develop relationships with key partners globally and within the network of additional entities to support Managed Payments across US/EU/UK/Australia/Canada.

What you'll accomplish

• Participate in the Technology and Information Security Oversight governance and operations of eBay Payments Entities

• Ensure that Technology policies and procedures adequately address regional regulatory and risk requirements

• Maintain and report key relevant metrics to measure the efficiency and effectiveness of technology controls

• Participate, coordinate, and deliver on key business projects and initiatives as domain specialist for the second line of defense

• Participate in payment backend systems development lifecycle to ensure technical alignment with local regulatory requirements

• Provide guidance and support to the global payment technology team

• Monitor changes to payment backend systems and anticipate any issue that could arise from significant modifications of the system landscape from an entity standpoint

• Lead and supervise Technology and Information Security risks in partnership with the risk and compliance functions

• Maintain regional technology and security risk management framework properly documented and updated. Re-evaluate effectiveness of the risk management framework after major changes

• Oversee known technology issues and supervise remediation progress

• Participate in development, review and test of Business Continuity Plans and Disaster Recovery Plans.

• Support on IT testing in 2nd line of defence in collaboration with Payment Technology IT testing lead. 

• Support actively IT audits (internal and external) and regulatory inspections

What you will bring:

• Bachelor's degree in computer science or technology

• 5-7+ years of experience, in Information Technology, Information Security, Enterprise Risk Management or Technology Advisory

• Solid Experience in IT Controls

• Significant knowledge of DORA, PSD2/3 regulations. Any other regulation knowledge is a plus (e.g. CSSF, BAFIN, NIS 2, AU Cybersecurity regulations).

• Significant knowledge of payment processes and strong discernment

• Strong analytical and problem-solving skills to identify process improvement opportunities and potential solutions to operational issues

• Experience in risk management methodologies, control frameworks and industry standards (e.g., ISO, COBIT, NIST, ITIL, ENISA, PCI). Holding relevant professional certification (e.g., CISSP, CISM, CISA, ISO27001 LA LI, PCI...) is a plus.

• Strong oral and written communication skills to communicate technology and information security-related concepts to technical and non- technical audiences

• Proven project management skills with the ability to complete and deliver projects in a timely manner; ability to effectively prioritize in this highly dynamic environment

• Proactive, dedicated, customer-focused management style which promotes open communication and collaborative problem resolution; ability to establish strong partnerships and relationships

• International experience over multi-functional matrix team structures

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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